Janelle Hogue
Farmington
Summary
Detail-oriented housekeeping professional with a strong focus on efficiency, collaboration, and customer service. Proven ability to implement effective procedures ensuring a safe and clean environment.
Overview
8
8
years of professional experience
Work History
Housekeeping
Three Rivers Estates
Farmington, NM 87401
04.2026 - Current
- Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests.
- Assisted in maintaining a safe and clean environment for hospice patients through diligent housekeeping tasks.
- Promoted a safe and comfortable living environment by performing light housekeeping duties.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Enhanced room cleanliness by implementing efficient housekeeping inspection procedures and checklists.
Contractor
Volt
Farmington, NM 87401
10.2025 - 02.2026
- Operated various tools and equipment safely to complete assigned tasks efficiently.
- Assisted team members in daily operations, ensuring adherence to safety protocols.
- Collaborated with colleagues to streamline workflow processes and improve productivity.
- Followed standard operating procedures to maintain quality control in all tasks.
- Participated in training sessions to enhance skills and knowledge of operational tasks.
- Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
- Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
Retailer
Allsups Convience Store
Farmington, NM 87401
06.2025 - 09.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Stocked shelves and organized merchandise to ensure optimal product availability.
- Maintained cleanliness and orderliness of store environment to meet safety standards.
- Participated in training sessions to learn store policies and operational procedures effectively.
- Provided exceptional customer service, resolving issues promptly to improve satisfaction.
- Conducted regular store audits to maintain cleanliness, organization, and compliance with company standards.
- Trained new hires on company policies, procedures, and best practices to optimize performance.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
Courtesy Clerk
Safeway
Farmington, NM 87401
04.2018 - 08.2019
- Assisted customers with inquiries and product location.
- Maintained cleanliness and organization of store shelves and aisles.
- Operated cash register, processing transactions efficiently.
- Stocked merchandise, ensuring proper product placement and rotation.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Improved customer experience by offering assistance with locating products throughout the store when needed.
- Enhanced customer satisfaction by providing efficient bagging and carryout services.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than [Number] shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
Education
High School Diploma -
Northwest Highschool
Shiprock, NM05-1999
Skills
- Housekeeping oversight
- BW housekeeping tasks
- Housekeeping supervision
- Great customer Service
- Answering Phones
- Stockroom housekeeping
Timeline
Housekeeping
Three Rivers Estates
04.2026 - Current
Contractor
Volt
10.2025 - 02.2026
Retailer
Allsups Convience Store
06.2025 - 09.2025
Courtesy Clerk
Safeway
04.2018 - 08.2019
High School Diploma -
Northwest Highschool