Janelle Laing
Hialeah
Summary
A dedicated and compassionate nursing student with hands-on experience as a Mental Health Technician and a proven track record as a business owner. Skilled in providing empathetic care, crisis management, and fostering positive patient relationships. Possessing strong social, analytical, and reasoning abilities, with a deep understanding of prioritization and organizational strategies gained through both healthcare and entrepreneurial roles. Eager to leverage a diverse skill set to contribute to patient care and healthcare team collaboration, while continuing to build on clinical knowledge and practical experience. A proactive and reliable individual with excellent communication skills and a commitment to delivering quality care.
Overview
11
11
years of professional experience
Work History
Clinical Student Nurse
Jackson Memorial Hospital
08.2024 - Current
- Provided direct patient care under supervision, assisting with activities of daily living, vital signs, and patient mobility.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patient vital signs, reporting any changes to experienced nursing staff.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated experienced nursing staff with current information.
Owner/Operator
Danale Enterprises LLC
03.2017 - Current
- Trained and motivated employees to perform daily business functions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Assessed income and expenses and adapted plans to improve profit levels.
- Sourced vendors, negotiated contracts, and managed efficient deliveries of high-quality supplies.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supervised daily activities of restaurant and 8 employees.
Mental Health Technician
Fort Lauderdale Hospital
06.2014 - 10.2015
- Ensured that clients and families were treated with respect and dignity
- Applied interventions when necessary, including clients wanting to leave against medical advice (AMA)
- Charted on each patient daily
- Ensured safety and well-being of patients
- Implemented necessary changes based on evaluation of staffing requirements and floor assignments
- Responded to Code Red pages and followed through on disposition of patients
- Continually maintained and improved company's reputation and positive image in markets served
- Engaged patients with games, crafts, cooking, music, reading and other activities
- Investigated and reported issues relating to patient care or conditions that might hinder patient well-being
- Documented patient interactions in compliance with HIPAA requirements
Mental Health Technician/Surgical Assistant
University Of Miami Hospital
04.2015 - 07.2015
- Collaborated on strategic planning and kept practice operations aligned with organizational mission, vision and goals
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
- Ensured safety and well-being of patients
- Applied interventions when necessary, including clients wanting to leave against medical advice (AMA)
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Engaged patients with games, crafts, cooking, music, reading and other activities
- Improved delivery of patient care through reviewing and implementing improvements to clinical approaches
- Performed vitals/glucose testing and assisted in administering injections and urinalysis
- Facilitated ongoing assessment of patient and family needs and implementation of interdisciplinary team care plan
- Assessed clients upon admission and discharge; took blood draws for labs
- Gowned and gloved staff to help team prepare for surgeries
- Paid close attention to operating procedures for adherence to established surgical techniques
- Participated in educational opportunities to further develop core knowledge of technical and surgical procedures for optimal patient care
- Transported patients to and from different departments
- Scheduled and coordinated patient follow-up appointments
Education
Associate of Science - Nursing
Miami Dade College
Miami07-2025
Bachelor of Arts - Public Service Administration
Miami Dade College
Miami, FL04-2024
Associate of Arts - Pre-Law
Miami Dade College
Miami, FL12.2021
High School Diploma - undefined
American Senior High School
Hialeah, FL06.2007
Skills
- Computer literacy
- Excellent customer service skills
- Charting and clinical documentation
- Family support and assistance
- Patient assessment
- Therapeutic communication
- De-escalation techniques
- Progress monitoring
- Personal hygiene assistance
- Staff management
- Complaint investigation
- Nutrition
Timeline
Clinical Student Nurse
Jackson Memorial Hospital
08.2024 - Current
Owner/Operator
Danale Enterprises LLC
03.2017 - Current
Mental Health Technician/Surgical Assistant
University Of Miami Hospital
04.2015 - 07.2015
Mental Health Technician
Fort Lauderdale Hospital
06.2014 - 10.2015
High School Diploma - undefined
American Senior High School
Associate of Science - Nursing
Miami Dade College
Bachelor of Arts - Public Service Administration
Miami Dade College
Associate of Arts - Pre-Law
Miami Dade College
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