Janelle Leggore
Middletown,US
Summary
A tactical team builder and energetic strategic planner looking for a position as an account representative or manufacturer's representative with a forward-thinking company. Hardworking student and food service worker proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
5
5
years of professional experience
Work History
Server
Ida's Cafe
Lancaster, PA
01.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Food Service Worker
SoBol
Lancaster, PA
09.2023 - Current
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Served meals to customers in a friendly and courteous manner.
- Greeted customers upon arrival in the dining area.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Cashier/Giant Direct
GIANT
Middletown, US
04.2021 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Cashier/Drive Thru
Panera Bread
Harrisburg, US
11.2019 - 07.2020
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Bachelor of Arts - Criminology
Millersville University
Millersville, PA05.2025
High School -
Middletown Area High School
05.2021
Skills
- Disciplined
- Well-qualified
- Detail-oriented
- Proactive
- Effective
- Team Leadership
- Communications
- Organization
- Customer service
- Extremely organized
Affiliations
- Player and Secretary of Millersville Women's Club Volleyball
Accomplishments
- Dean's List: Fall 2021, Spring 2022, Spring 2023, Fall 2023
Timeline
Server
Ida's Cafe
01.2024 - Current
Food Service Worker
SoBol
09.2023 - Current
Cashier/Giant Direct
GIANT
04.2021 - 08.2024
Cashier/Drive Thru
Panera Bread
11.2019 - 07.2020
Bachelor of Arts - Criminology
Millersville University
High School -
Middletown Area High School
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