Janelle Lundy
Chiefland
Summary
Code Enforcement Officer with extensive experience at Levy County BOCC, skilled in legal compliance and effective communication. Achieved high compliance rates through proactive problem-solving and relationship building. Expert in zoning laws and courtroom testimony, fostering community trust while ensuring public safety and adherence to regulations.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
35
35
years of professional experience
Work History
Code Enforcement Officer
Levy County BOCC
06.2013 - Current
- Conducted inspections to ensure compliance with local codes and regulations.
- Investigated complaints regarding zoning violations and property maintenance issues.
- Maintained accurate records of inspections, violations, and corrective actions taken.
- Provided expert testimony in court regarding code violations as necessary.
- Improved community safety by conducting thorough inspections and identifying code violations in residential and commercial properties.
- Enforced compliance with county regulations and ordinances pertaining to land use, zoning, nuisance housing, building codes and health and safety.
- Facilitated positive relationships with community members by addressing concerns promptly and professionally, fostering trust in the code enforcement process.
- Assisted in updating local ordinances for greater clarity and alignment with state or federal standards, promoting easier understanding among residents.
- Supported legal proceedings by providing accurate documentation of violations and actions taken, contributing to successful case outcomes.
- Coordinated efforts with law enforcement agencies when necessary to address criminal activity related to code violations, such as illegal dumping or unlicensed construction work.
- Patrolled assigned area to identify and evaluate problems.
- Conducted various field investigations.
- Reduced repeat offenses by working closely with property owners to develop feasible compliance plans.
- Achieved high levels of compliance through consistent follow-up on open cases and proactive communication with property owners.
- Conducted follow-up site visits to check compliance with corrective actions implemented to address violations.
- Collaborated with law enforcement to address severe violations and facilitate resolution.
City Secretary, Permit Tech
City of Chiefland
07.2003 - 06.2013
- Managed city council meeting schedules, ensuring timely distribution of agendas and minutes.
- Oversaw compliance with local regulations, maintaining accurate records and documentation.
- Developed and implemented streamlined processes for public records requests, enhancing response times.
- Coordinated communication between city departments, fostering collaboration on community initiatives.
- Maintained city website content, ensuring information accuracy and accessibility for residents.
- Served as a liaison between City Council and the public, fostering a strong sense of community involvement and trust in local government.
- Collaborated with various departments to resolve citizen inquiries quickly and effectively.
- Played an integral role in emergency preparedness planning, ensuring the safety of city residents during times of crisis.
- Provided excellent customer service to citizens visiting City Hall, addressing their needs promptly and professionally.
- Oversaw updates to the city''s website, increasing accessibility to vital information services for residents.
- Enhanced city operations by efficiently managing and organizing official documents for easy access and retrieval.
- Coordinated logistics for special events and meetings, contributing to successful community engagement initiatives.
- Maintained accurate records of city council meetings, ensuring transparency and accountability to the public.
- Updated documents such as municipal codes and city charters.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Reviewed permit applications for compliance with local regulations and zoning laws.
- Coordinated with contractors and property owners to gather required documentation for permits.
- Utilized permitting software to track application statuses and manage workflow efficiently.
- Collaborated with municipal departments to resolve issues related to permit approvals and inspections.
- Contributed to overall departmental improvement by suggesting new strategies for increased efficiency and effectiveness in the permitting process.
- Assisted in developing educational materials for applicants, clarifying complex regulations and processes for easier understanding.
- Handled large volumes of incoming inquiries via phone calls, emails, or walk-in appointments professionally while managing competing demands on time effectively.
- Developed strong relationships with contractors, architects, engineers, property owners ensuring smooth workflows throughout the permit process.
- Maintained up-to-date knowledge of local codes and regulations to provide accurate guidance to applicants and colleagues.
- Assisted the building department in preparing inspection reports, coordinating scheduling, and providing accurate documentation for each project.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Updated operational records or licensing information using computer terminals.
- Informed customers by mail or telephone of additional steps needed to obtain licenses.
Credit Manager
Farmers Furniture
07.1999 - 06.2003
- Analyzed credit applications to assess risk and determine approval decisions.
- Developed and implemented credit policies to enhance operational efficiency.
- Led training sessions for staff on credit evaluation processes and tools.
- Monitored customer payment behaviors to identify potential issues early.
- Reviewed and updated credit limits based on financial analysis and market trends.
- Prepared detailed reports on credit performance for senior management review.
- Negotiated payment plans with delinquent customers to minimize losses while maintaining positive client relationships.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Evaluated complex customer profiles using financial statements, credit reports, and industry data to make informed lending decisions.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Investigated and evaluated customers for creditworthiness and potential risk factors.
- Referred delinquent accounts to collections department or outside resources.
- Developed strong relationships with clients through professional communication and timely resolution of credit issues.
- Consistently achieved monthly collection targets by prioritizing accounts based on risk level and potential impact on cash flow.
- Managed the entire end-to-end credit approval process from application review through contract negotiation and final execution.
- Attended ongoing professional training to facilitate accurate and productive credit management.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Monitored accounts for signs of fraud and non-payment issues.
- Compiled data critical to analysis of annual bad debt.
- Oversaw reporting, documentation and recordkeeping requirements for department.
Studio Manager
Walmart Portrait Studio
09.1996 - 05.1999
- Managed daily studio operations, ensuring efficient workflow and resource allocation.
- Supervised team members, providing mentorship and guidance to enhance performance.
- Developed and implemented streamlined processes to improve project timelines and deliverables.
- Coordinated with clients to understand project requirements and exceed expectations consistently.
- Oversaw scheduling of studio sessions, optimizing utilization of equipment and personnel.
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Maintained studio equipment, including cameras, microphones and computers, to limit schedule disruptions.
- Recruited, trained, and developed high-performing and customer-focused team from scratch.
- Implemented quality control measures to ensure consistent delivery of high-quality work across all projects.
- Managed scheduling and logistics for studio bookings, maximizing studio utilization.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Assistant Produce Manager
Winn Dixie Supermarket
08.1994 - 08.1996
- Assisted in managing inventory levels to ensure product availability and minimize waste.
- Coordinated with suppliers to maintain quality standards and timely deliveries of fresh produce.
- Trained and mentored new staff on operational procedures and customer service best practices.
- Streamlined ordering processes, enhancing efficiency in product procurement and stock management.
- Conducted regular inspections of produce quality to uphold freshness and safety compliance.
- Conducted daily inspections of received goods to ensure freshness and quality, addressing any discrepancies or concerns immediately with suppliers.
- Assisted in training new team members, fostering an environment of teamwork and continuous learning for all staff.
- Planned attractive produce displays, using color and texture to enhance.
- Maintained a clean and inviting produce section, adhering to food safety guidelines and store standards for quality assurance.
- Managed pricing updates accurately according to corporate guidelines, ensuring correct signage was displayed throughout the department.
- Assisted customers with produce questions.
Deli Manager
Winn Dixie
05.1990 - 08.1994
- Assisted in daily deli operations, ensuring quality and freshness of products.
- Learned food safety regulations and maintained compliance with health standards.
- Supported inventory management by organizing stock and minimizing waste.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to maintain a clean and organized workspace.
- Monitored equipment functionality to ensure optimal operation during service hours.
- Engaged in product knowledge training to enhance customer interactions and sales support.
- Adapted quickly to changing demands, demonstrating flexibility in fast-paced environment.
- Managed supply chain functions for deli supplies, ingredients and merchandise.
- Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Addressed customer concerns promptly and professionally, resolving issues to their satisfaction.
- Trained new team members on deli procedures, ensuring consistency in product quality and service levels.
- Ensured a safe work environment by enforcing strict adherence to health and safety regulations.
- Worked closely with other department managers to improve cross-functional collaboration within the store.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Increased deli sales by implementing innovative merchandising and promotional strategies.
- Observed quality assurance standards to optimize freshness of deli products.
- Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
- Streamlined deli operations through effective scheduling, inventory management, and staff training.
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Created enticing deli displays that showcased featured products and attracted customers to the department.
- Inventoried food products and associated materials on weekly basis.
- Conducted regular performance evaluations for staff members, providing constructive feedback for professional growth.
- Set schedules for 41 staff by planning and designating shifts and hours.
- Consistently met or exceeded hygiene standards during routine inspections from local health authorities.
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
- Organized special events such as tastings or promotions, driving increased foot traffic to the department.
- Analyzed sales data to identify trends and adjust product offerings accordingly, boosting overall sales.
- Trained new staff on deli equipment use and safety, ensuring compliance with all health and safety regulations.
- Optimized layout of deli counter for better product visibility and accessibility, enhancing customer shopping experience.
- Managed scheduling efficiently, ensuring deli was adequately staffed during peak hours without overspending on labor.
- Led by example, working alongside team during busy periods to ensure high-quality service and product delivery.
Education
High School Diploma -
Parkwood High School
Joplin, MO05-1978
Skills
- Clear communication skills
- Investigation techniques
- Patience and tact
- Legal compliance
- Thorough knowledge
- Interpretation skills
- Problem-solving
- Zoning laws expertise
- Problem-solving abilities
- Multitasking Abilities
- Critical thinking
- Active listening
- Effective communication
- Relationship building
- Safety protocols
- Public safety
- Written communication
- Emergency response
Timeline
Code Enforcement Officer
Levy County BOCC
06.2013 - Current
City Secretary, Permit Tech
City of Chiefland
07.2003 - 06.2013
Credit Manager
Farmers Furniture
07.1999 - 06.2003
Studio Manager
Walmart Portrait Studio
09.1996 - 05.1999
Assistant Produce Manager
Winn Dixie Supermarket
08.1994 - 08.1996
Deli Manager
Winn Dixie
05.1990 - 08.1994
High School Diploma -
Parkwood High School
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