Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
StoreManager

Janelle Mclam

Barre,VT

Summary

I am a hardworking lead skilled in order fulfillment, warehouse processes and inventory management. Reliable and dependable with 5 plus years of industry experience. Demonstrated success in contributing to team objectives. Safety-focused and attentive to detail with proven history of reducing warehouse hazards through proactive identification. Excellent reputation for resolving problems and improving customer satisfaction. I am an enthusiastic leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. I possess clear understanding of merchandising and product placement. I am very motivated to learn, grow and excel in anything that comes my way. I truly believe i would be a great asset to any team.

Overview

7
7
years of professional experience

Work History

Dock to Stock Lead

Biglots
Berlin, Vermont
10.2019 - Current
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Stocked shelves to match planogram images and instructions.
  • Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand, and current pricing.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Monitored packaging supply inventory and proactively requisitioned materials to avoid shortages.
  • Completed [task] to ensure compliance with relevant [type] regulations.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed team communications and information for meetings.
  • Increased customer satisfaction by resolving [product or service] issues.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Eliminated downtime and maximized revenue by providing top project quality control.

Line Cook

The Corner Stone Restaurant
Northfield, Vermont
06.2019 - 08.2021
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
  • Prepared items like bacon ahead of time to promote efficiency in dish garnishing.
  • Upheld optimal staff and customer protections by monitoring food handling, cleaning and sanitation protocols.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Distributed food to team members with efficiency in high-volume environment.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.

Shipping and Logistics

Sturm Ruger & Co. Inc.
Newport, NH
10.2012 - 02.2013
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
  • Updated computer tracking system with latest product movements.
  • Picked orders, scanned products and packed boxes.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Orchestrated efficient routing by producing accurate shipping documentation and package labels.
  • Performed basic mathematical calculations to check weights and dimensions of shipments.
  • Inspected merchandise and sent damaged pieces for repair before shipment.
  • Tagged and shelved whole guns using first-in, first-out storage scheme.
  • Maintained accurate records in Oracle, including materials weights, bill amounts and identified variances.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.

Fry Cook

Applebeess
Berlin, Vermont
10.2011 - 06.2012
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
  • Read food order slips or received verbal instructions to properly prepare and cook food.
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Cleaned, stocked and restocked workstations and display cases.
  • Tested temperatures of food at specified intervals by using food thermometers.
  • Marinated food items according to provided instructions and recipes.
  • Prepared for food service by butchering meat, chopping vegetables and preparing sauces.
  • Maintained clean kitchen by wiping down counters and sinks, taking out trash and recycling and sweeping and mopping floors.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.

Barista

Dunkin Donuts
Barre, Vermont
06.2008 - 06.2010
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Created over [Number] drinks in average shifts with consistently positive customer satisfaction scores.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Elevated customer loyalty by using strong [Skill] and [Skill] abilities to resolve customer problems.
  • Maintained equipment and performed minor repairs to keep coffee machines functioning properly.
  • Prepared more than 30 batches of coffee per 3 hour period, monitoring levels to avoid empty machines during peak shop hours.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Prioritized drink requests while managing interruptions.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Cultivated ability to recall customers' names and address each by name.
  • Educated coworkers and customers about new products.

Education

High School Diploma -

Spaulding Union High School
Barre, VT

Skills

    Merchandising

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References

Allen Little

1(484) 716-9717

Professional reference - ex store manager for Biglots in Berlin, Vermont

1 1/2 half years working for Allen

Personal References

Dondi Walbridge

1 (802) 249-8028

Known for 1 plus years

Suzanne Huntley

1 (802) 279-4716

Known for 10 plus years

Interests

Plants

Being outside

Music

Unicorns

Timeline

Dock to Stock Lead

Biglots
10.2019 - Current

Line Cook

The Corner Stone Restaurant
06.2019 - 08.2021

Shipping and Logistics

Sturm Ruger & Co. Inc.
10.2012 - 02.2013

Fry Cook

Applebeess
10.2011 - 06.2012

Barista

Dunkin Donuts
06.2008 - 06.2010

High School Diploma -

Spaulding Union High School

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Janelle Mclam