Janelle McNamee
Seattle,WA
Summary
Reliable and detail-oriented team player with strong organizational skills. Adept at time management and flexibility. My creative background gives me the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Supervisor of the Maker and Innovation Lab
Pacific Science Center
06.2023 - 06.2024
- Hire and directly supervise and manage seasonal makerspace facilitators
- On site supervisor for regular makerspace facilitators
- Manage and set daily schedules for floor operations
- Handle customer service situations that require escalation
- Various other administrative duties such as supply ordering and creation of holiday schedules.
Admin Assistant/Receptionist
Paragon Wealth Advisors, LLC
05.2021 - 06.2023
- Prepare/edit PowerPoint presentations, follow-up letters, and correspondence for clients
- Accommodate and greet clients for appointments with advisors and order and prepare client gifts
- Process documents from clients, including scanning, faxing, copying, mailing and emailing.
Records Clerk/Back Office Assistant
Montgomery Purdue PLLC
04.2019 - 04.2020
- Facilitate client services via phone and in person and office upkeep and maintenance
- Administrative tasks such as filing, mailing, scanning and copying
- Records management of the Will and Document Safe.
ROI Administrative Assistant
SIS NW
08.2017 - 04.2018
- Customer service via phone, fax and email
- Creating queries, logging record requests, processing payments, archiving, service knowledge and any other tasks as needed
- Daily use of Word, Excel, Outlook, ABT Vault, ABT App, faxing, scanning and audits.
Education
Bachelor of Arts- Art History -
Hood College
Frederick, MD01.2007
Skills
- Time Management
- Active Listening
- Professionalism
- Adaptability
- Project Management
- Organizational Skills
- Customer Service
- Problem-solving abilities
- Punctual and Reliable
- Multitasking Abilities
- Excellent Communication
- Database Administration
Additional Information
Guest Services Associate, Pacific Science Center, Seattle, WA—06/18-06/20, 11/21-02/22, and 01/23-06/23—approximately 3 years
Data Claims Assistant, Trupanion Pet Medical Insurance, Seattle, WA- 2 years
Visitor Services Desk Associate, The Walters Art Museum, Baltimore, MD—6 years
Archival Intern-Maritime Collections, Maryland Historical Society, Baltimore, MD-1.5 years
Timeline
Supervisor of the Maker and Innovation Lab
Pacific Science Center
06.2023 - 06.2024
Admin Assistant/Receptionist
Paragon Wealth Advisors, LLC
05.2021 - 06.2023
Records Clerk/Back Office Assistant
Montgomery Purdue PLLC
04.2019 - 04.2020
ROI Administrative Assistant
SIS NW
08.2017 - 04.2018
Bachelor of Arts- Art History -
Hood College
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