Summary
Overview
Work History
Education
Skills
Interests
Timeline
HOBBIES AND INTEREST
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Janelle Robinson

Brooklyn

Summary

Talented restaurant team members with strong background in FOH. Works great with team members and seeks out customer service moments. Versed in cleaning and sanitation, restocking and dining room management.

Overview

3
3
years of professional experience

Work History

Front of House Employee

Chic-Fil-A
06.2025 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Restocked and organized merchandise in front lanes.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Smoothie Maker

The Squeeze Juice Bar
04.2024 - 04.2025
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers. Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short. Tailored orders to address customer allergies and gluten concerns. Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment. Provided excellent customer service by greeting customers in a friendly manner and responding promptly to inquiries or requests. Scrubbed and polished counters to remove debris and food. Chopped fruit, washed greens and prepared seeds, nut milk and superfood boosters for easy access and minimal customer wait times. Operated cash register to process payments from customers. Monitored inventory levels of ingredients and placed orders for replenishment when necessary. Performed routine maintenance on equipment such as blenders and juicers to ensure proper functioning.

Game Coach

Gotta Go Gaming LLC
07.2022 - 04.2025
  • Communicated with coaches and athletes to discuss tournaments, competitions and other events. Communicated with parents and guardians regarding player progress or any issues that may arise during the season. Created engaging lesson plans designed around specific objectives related to each game being coached. Fostered a positive and motivational environment to boost team morale and cohesion. Facilitated leadership activities to promote teamwork among players while fostering an environment of cooperation.

Administrative Assistant

GottaGoGamingHub
02.2025 - 03.2025
  • I did administrative work such as making and sending out schedules, creating and sending out emails, and dealt with phones/customer service.

Education

High School Diploma -

County Prep High School
Jersey City, NJ
01.2024

Skills

  • Cleanliness
  • Fast Learner
  • Sanitation practices
  • Professional appearance
  • Customer Service
  • Teamwork
  • Communication
  • Adaptability
  • Flexibility
  • Multitasking and organization
  • Strong work ethic

Interests

  • I enjoy cooking for friends and family gatherings
  • Music
  • Reading
  • Personal Development and Self-Improvement
  • Creative Writing

Timeline

Front of House Employee

Chic-Fil-A
06.2025 - Current

Administrative Assistant

GottaGoGamingHub
02.2025 - 03.2025

Smoothie Maker

The Squeeze Juice Bar
04.2024 - 04.2025

Game Coach

Gotta Go Gaming LLC
07.2022 - 04.2025

High School Diploma -

County Prep High School

HOBBIES AND INTEREST

Community service such as soup kitchens and food distributions for church

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