Debra "Janelle" Rowe
Fort Worth,Texas
Summary
Adept at overseeing the delivery of high-quality patient care while optimizing operational efficiency. Skilled in patient safety/risk, staff management and regulatory compliance. Proven record of implementing evidence-based practices and exceeding quality and performance metrics. Strong organizational skills, superb understanding of data collection and performance metrics. Recognized for staff development leading to high performing teams.
Overview
19
19
years of professional experience
Work History
Program Manager Patient Safety and Risk Management
Texas Health Resources
07.2019 - Current
- Liaison to THR System Services and entity leadership, and all staff to provide guidance on issues such as consent, patient-family patient safety concerns, documentation, disclosure, law enforcement requests, policy and procedure development and revisions
- Acts as a resource to entity leaders for event investigation, relevant regulatory and accreditation compliance, patient safety and all identified potentially compensable events
- Responsible for ensuring the organization is compliant with new and revised national, state, and local healthcare risk and patient safety associated laws, statutes, community standards and laws
- Ability to excel independently and guide entity patient safety and risk management through the investigation and evaluation of harm events per defined process and policy
- Lead efforts to increase organizational understanding of patient safety and risk management methodology and principles through dedicated educational programs for staff
- Serves as a resource for efforts with education and training staff in appropriate procedures, documentation, reporting, and follow-up in key areas of patient safety and risk management interest
- Demonstrate advanced data management, communication, analytical and decision-making skills on a consistent basis to effectively work with project teams to understand and respond to meaningful data, generating change at both the entity and system level through the entire project life cycle.
Risk Manager
Texas Health Alliance
03.2017 - 07.2019
- Coordinates the risk management program to meet the needs of the institution
- Reviews and analyzes all occurrence reports for Risk Management, quality of care, regulatory concerns
- Performs investigation of potentially reportable incident (s)
- Conducts Root Cause Analysis investigations, which includes assessing need for focused review by departments, and or clinical chairpersons for peer reviews
- Prepares various incident summary reports; provides all required documentation for investigations, activities and resolutions related to the reported incident (s)
- Facilitates the peer review process and completion of safety solutions
- Identifies organizational risk through trend analysis of incidents, incident letters, reports etc
- Interfaces with on-site investigators reporting potential claims as well as cases of concern by preparation of preliminary reports, and determination of priority of investigation given risk management assessment
- Active participation on committees directed toward promoting quality of care and with availability to attend/cover other Committee meetings as well as Mortality and Morbidity conferences
- Clinical Service Excellence Award - 5/2018
Critical Care Nurse
Texas Health Southwest ICU
02.2016 - 03.2017
- Assess patients’ conditions and implement patient care plans
- Assist with codes/provide advanced life support
- Assist physicians in performing procedures at bedside
- Collaborate with Respiratory Therapists and physicians to provide appropriate care to ventilated patients including weaning trials and sedation monitoring
- Administer intravenous fluids and medications
- Respond to life-saving situations, using nursing standards and protocols for treatment.
Operational Leader/Clinical Operational Leader
BerylHealth/Stericycle Inc. (Healthcare Call Center)
06.2005 - 02.2016
- Manage team of Registered Nurses to aid hospitals in Quality Improvement
- Participate in quarterly reviews with hospital leadership team to collaborate on system wide initiatives
- Participate in business continuity plan development regarding inclement weather, power outages, fire evacuations, etc
- Successfully increase HCAHPS and reduce 30-day readmission rates
- Coach and mentor staff to achieve/exceed monthly, quarterly, and annual goals
- Manage day to day operations including all staff development, payroll, quality review, as well as intradepartmental reporting and training initiatives
- Responsible for all interviewing, hiring, and onboarding of all department employees
- Post Discharge Calls and Nurse Triage
Education
Master of Science in Nursing Administration -
Texas Tech
Lubbock, TX08.2019
Bachelor of Science in Nursing - Magna Cum Laude -
Texas Tech
Lubbock, TX05.2016
Associate Degree in Nursing -
El Centro College
Dallas, TX05.2015
Skills
- Staff Development
- Program Development
- Clinical Quality Improvement
- Strategic Planning
- Regulatory Compliance
- Team Building
- Conflict Management
- Systems Optimization
- Administrator leadership
Timeline
Program Manager Patient Safety and Risk Management
Texas Health Resources
07.2019 - Current
Risk Manager
Texas Health Alliance
03.2017 - 07.2019
Critical Care Nurse
Texas Health Southwest ICU
02.2016 - 03.2017
Operational Leader/Clinical Operational Leader
BerylHealth/Stericycle Inc. (Healthcare Call Center)
06.2005 - 02.2016
Master of Science in Nursing Administration -
Texas Tech
Bachelor of Science in Nursing - Magna Cum Laude -
Texas Tech
Associate Degree in Nursing -
El Centro College