Summary
Overview
Work History
Education
Skills
Timeline
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Janelle Silas Landry

Franklin,LA

Summary

Dynamic logistics professional with a proven track record at Cabot, enhancing supply chain efficiency and customer satisfaction. Skilled in transportation planning and inventory management, I excel in fast-paced environments, leveraging excellent communication and teamwork to streamline operations and achieve timely deliveries. Committed to continuous improvement and operational excellence.

Overview

7
7
years of professional experience

Work History

Plant Logistics Rep

Cabot
04.2024 - Current
  • Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
  • Managed warehouse operations, ensuring accurate inventory levels and efficient space utilization.
  • Enhanced customer satisfaction with timely deliveries and effective communication regarding shipment updates.
  • Carryout transportation management system, increasing visibility and reducing transit times.
  • Updated and maintained databases to track shipments and inventory.
  • Managed inventory levels to verify availability of stock for customer orders.

Shipping Clerk

Orion Egineered Carbons
05.2022 - 04.2024
  • Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
  • Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
  • Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
  • Expedited urgent shipments when necessary, coordinating closely with involved parties to ensure timely delivery without compromising quality standards.
  • Participated in regular safety training sessions, maintaining a secure working environment for all team members.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Streamlined communication between departments, facilitating smooth coordination of shipments and deliveries.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.

Medical Scheduler

Iberia Medical Center
07.2021 - 05.2022
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
  • Followed up with patients to reschedule missed appointments.
  • Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.
  • Verified insurance coverage and eligibility for medical services prior to scheduling appointments to prevent billing issues.
  • Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
  • Maintained accurate patient records for proper tracking of patient history and treatment.
  • Maintained accurate records of patient demographics, insurance information, and medical history in electronic health systems.
  • Answered phone calls and messages for the medical facility, scheduling appointments, and handling patient inquiries.
  • Improved office efficiency, coordinating appointments and rescheduling requests promptly.
  • Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
  • Assisted with front desk tasks such as check-ins and check-outs, contributing to a seamless patient experience.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.

Account Clerk II

St. Mary Parish School Board
10.2019 - 07.2021
  • Provided clerical support to department, such as filing, copying and restocking supplies.
  • Maintained compliance with all established guidelines and legal requirements.
  • Implemented innovative filing systems that significantly improved document retrieval time and efficiency.
  • Administered the billing for special services across the district.


Claims Associate

Walmart
02.2018 - 10.2019
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Maintained up-to-date knowledge of industry regulations, ensuring compliance in all aspects of claims handling.
  • Managed high-volume claim caseloads, ensuring accurate documentation and adherence to company policies.
  • Collaborated with internal departments and external vendors to resolve claims.

Education

Franklin Senior High
Franklin

Skills

  • Transportation planning
  • Warehouse management
  • Shipping coordination
  • Documentation management
  • Customer service
  • Invoicing and shipping documentation
  • Shipping and receiving
  • Purchase orders
  • Inventory management
  • Scheduling coordination
  • Multitasking
  • Teamwork
  • Reliability
  • Excellent communication
  • Adaptability and flexibility
  • Customer relations
  • Data entry

Timeline

Plant Logistics Rep

Cabot
04.2024 - Current

Shipping Clerk

Orion Egineered Carbons
05.2022 - 04.2024

Medical Scheduler

Iberia Medical Center
07.2021 - 05.2022

Account Clerk II

St. Mary Parish School Board
10.2019 - 07.2021

Claims Associate

Walmart
02.2018 - 10.2019

Franklin Senior High
Janelle Silas Landry