Janelle Silberberg
Greenwood,IN
Summary
Detail-oriented professional skilled in pre-operative preparation and post-operative management. Expertise in infection control protocols and effective problem resolution, contributing to improved patient outcomes and service excellence within healthcare environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Senior Security Analyst
Raytheon Technical Services Company
Hohenfels, Germany
08.2023 - 05.2025
- Analyzed security incidents to determine root causes and recommend preventive actions.
- Reduced security risks by enhancing protocols and ensuring adherence to regulations.
- Identified weak points in system architecture, proposing solutions that significantly improved security measures.
- Monitored camera feeds around the building to maintain security and protect property assets.
Oral Surgeon Assistant
Nova Oral Surgery and Dental Implants
Watertown, NY
07.2020 - 06.2022
- Assisted in patient preparation and post-operative care to ensure comfort and safety.
- Educated patients on proper oral hygiene practices following surgery to minimize complications.
- Supported the oral surgeon during complex surgical operations, enhancing efficiency.
- Prepared and sterilized instruments and materials for use by dentists.
- Prepared patient X-rays and images for review by dentist.
- Monitored patient comfort and safety during dental procedures.
- Scheduled and confirmed patient appointments.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Monitored inventory levels of dental supplies, ensuring availability for procedures.
- Implemented infection control protocols to enhance patient safety and compliance.
Medical Assistant
NuBody MedSpa
Temple, TX
04.2015 - 06.2015
- Assisted in patient intake, ensuring accurate documentation and maintaining confidentiality standards.
- Administered injections and performed clinical procedures under physician supervision, enhancing patient care quality.
- Educated patients on post-procedure care and wellness strategies, fostering positive health outcomes.
- Coordinated scheduling for consultations and follow-up appointments to optimize clinic workflow efficiency.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
Manager, Sales and Customer Support
Walmart
Kirkwood, MO
06.2000 - 10.2007
- Led sales team to enhance customer engagement through effective training and support initiatives.
- Streamlined customer support processes, improving response times and resolution rates.
- Mentored staff on best practices for optimizing customer satisfaction and loyalty.
- Oversaw daily operations ensuring alignment with organizational goals and service standards.
Education
Certification - Dental Assisting
Red Cross Dental Assisting Program
Fort Drum, NY08-2020
Certification - Medical Assisting
Cybertex Technical Institute
Killeen, TX 05-2015
High School Diploma -
Hazelwood East High School
St. Louis, MO 06-1997
Skills
- Security risk evaluation
- Effective problem resolution
- Pre-operative preparation
- Sterilization techniques
- Anesthesia administration
- Infection prevention strategies
- Post-operative management
- Support in maxillofacial procedures
- HIPAA regulations adherence
- Scheduling efficiency in healthcare
- Service excellence
- Proficient in medical terminology
Accomplishments
Continued providing essential dental care to U.S. Military personnel during the COVID-19 shutdowns. Ensuring the readiness and maintaining active-duty deployment standards. Our class was recognized in a published article for being the only dental assisting class to successfully maintain full clinical operations during the shutdown.
Certification
- Medical Assisting
- Dental Assisting
Timeline
Senior Security Analyst
Raytheon Technical Services Company
08.2023 - 05.2025
Oral Surgeon Assistant
Nova Oral Surgery and Dental Implants
07.2020 - 06.2022
Medical Assistant
NuBody MedSpa
04.2015 - 06.2015
Manager, Sales and Customer Support
Walmart
06.2000 - 10.2007
Certification - Dental Assisting
Red Cross Dental Assisting Program
Certification - Medical Assisting
Cybertex Technical Institute
High School Diploma -
Hazelwood East High School
Gaps in employment
Due to my husband's active-duty military career, we relocated frequently. During that time, I focused on raising our three children and continuing my education. I am now in a stable position and fully committed to growing my career long term.