Janelle Sparks
Moblie Wellness Solutions
CITY_US,STATE_US
4
Certifications
14
years of professional experience
Mobile Phlebotomist supporting patients through calm patient communication, careful documentation, and steady follow-up in privacy-focused, fast-moving settings. Background in public health case investigation adds comfort with sensitive conversations, detail verification, and accurate recordkeeping. Positioned to help keep patients informed, reduce confusion, and support smooth care coordination.
Work History
Mobile Phlebotomist
10 Months- Perform mobile venipuncture for scheduled patients across home and community visit settings.
- Verify patient identity and collection details before each blood draw to support accurate specimen handling.
- Monitor patients for adverse reactions and respond calmly to signs of discomfort during collection visits.
- Follow bloodborne pathogen safety and infection control practices throughout every mobile appointment.
DIS: Disease Intervention Specialist
6 Months- Complete 20 case investigations weekly for STI-exposed clients, documenting findings and next steps.
- Call providers to verify STI treatment and document updates in confidential case records.
- Follow state STI reporting guidelines and maintain accurate documentation for each case.
- Educate patients on infection spread, testing, and treatment options using clear, supportive communication.
- Reach out to named partners to encourage testing and treatment after exposure notification.
- Support public health follow-up by coordinating patient communication and timely case closure.
Center Medical Specialist
7 Years- Determined donor eligibility through screening conversations and physical assessments, by applying center requirements consistently.
- Counseled donors on blood test results, and donation requirements using clear, respectful communication.
- Monitored donor reactions and responded quickly to protect donor safety during collections.
- Maintained patient confidentiality and case documentation throughout donor interactions and follow-up.
- Supported daily center operations by screening donors and assisting wherever needed to keep service running smoothly.
Donor Center Tech Team Lead/Trainer
1 Year 2 Months- Verify sample quality, correct donor center tech techniques, and recognize work that meets or exceeds required standards.
- Train employees to follow applicable specifications and procedures, reinforcing consistent performance across daily donor center tasks.
- Use personal protective equipment correctly to protect coworkers and donors, supporting bloodborne pathogen safety and infection control.
- Complete sanitation and cleaning of equipment and work areas between patients, supporting a clean and controlled donor environment.
- Apply patient confidentiality, HIPAA compliance, and confidential case documentation practices during donor interactions and team training.
Donor Center Specialist /Trainer
3 Years 7 Months- Completed 30 donor screenings per shift while maintaining accurate intake and steady donor flow.
- Provided customer service to donors by answering questions, guiding intake, and supporting a smooth center experience.
- Trained staff on guideline updates and reinforced proper procedures during day-to-day operations.
- Coordinated donor flow throughout the center by assisting teammates and resolving bottlenecks quickly.
- Applied patient confidentiality and HIPAA compliance standards while handling donor screening conversations and documentation.
- Monitored center readiness by keeping staff coverage aligned with breaks, lunches, and changing demand.
Customer Service Representative
1 Month- Fielded inbound tax-preparation calls and walked customers through website features and software usage.
- De-escalated frustrated callers by offering clear, patient explanations and practical next-step solutions.
- Promoted products that matched customer needs and supported informed purchasing decisions.
Customer Service Supervisor
5 Years 1 Month- Led process improvement and problem-solving efforts to build standard procedures and escalation policy for the support team.
- Coached employees through day-to-day work and complex problems to support productivity, accuracy, and consistent service.
- Developed customer retention strategy by resolving account issues and strengthening client relationships.
- Compiled customer feedback data, tracked implemented solutions, and submitted reports to guide corrective action.
- Conducted training and mentored team members to promote morale, productivity, and commitment to friendly service.
Skills
Patient confidentiality
Customer service
Written communication
Active listening
Time management
Case investigation
Patient interviewing
Public health education
Confidential case documentation
Bloodborne pathogen safety
Infection control
HIPAA compliance
Patient assessment
Venipuncture
Phlebotomy
Vital signs measurement
Mobile venipuncture
Specimen collection
Specimen handling
Donor screening
Patient education
Adverse reaction monitoring
Certification
Health & Wellness Coaching Certification
Section name
- Order number | Applicant Name | Services | Company | Exa Fee | Kit Bld & UA | Kit: UA | Kit: DBS & UA | Kit: Saliva | Complete Date | Billing Date | Paperwork Received Date
- 30300115 | Anderson, Morgan | Phys Msmt, Blood & UA | Banner Life | $30.00 | 1 | 0 | 0 | 0 | 03/27/2026 | 03/27/2026 | 03/27/2026
- 30392869 | Arthur, Jaime | Phys Msmt, Blood & UA | Northwestern Mutual Life | $30.00 | 1 | 0 | 0 | 0 | 03/31/2026 | 03/31/2026 | 03/31/2026
- 30390074 | Brantlinger, Ryan | Phys Msmt, Blood & UA | Primerica US | $30.00 | 1 | 0 | 0 | 0 | 03/26/2026 | 03/26/2026 | 03/26/2026
- 30374360 | Brooks, Dianna | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/24/2026 | 03/24/2026 | 03/24/2026
- 30340607 | Carmona-Gomez, Jose | Phys Msmt, Blood & UA | Primerica US | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30359166 | CARRERA, P CHRISTOPHER | Phys Msmt, Blood & UA | Minnesota Life | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30293232 | Centofanti, Gavin | Para Exam, Blood & UA | Northwestern Mutual Life | $30.00 | 1 | 0 | 0 | 0 | 03/10/2026 | 03/10/2026 | 03/10/2026
- 30360374 | Costello, David | HLS Coll-Blood Draw (Standard) | Tempus | $30.00 | 1 | 0 | 0 | 0 | 03/10/2026 | 03/10/2026 | 03/10/2026
- 30369571 | Crosley-McCartney, Austyn | Phys Msmt, Blood & UA | American General Individual | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30368859 | CROSLEY-MCCARTNEY, JORDAN | Phys Msmt, Blood & UA | American General Individual | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30440682 | Davis, Ben | HLS Coll-Blood Draw (Standard) | Grail | $30.00 | 1 | 0 | 0 | 0 | 03/31/2026 | 03/31/2026 | 03/31/2026
- 30390423 | Dill, Kevin | HLS Coll-Blood Draw (Premium) | Tempus | $30.00 | 1 | 0 | 0 | 0 | 03/20/2026 | 03/20/2026 | 03/20/2026
- 30338090 | Dotts, Johnathan | Para Exam, Blood & UA | Kansas City Life | $30.00 | 1 | 0 | 0 | 0 | 03/20/2026 | 03/20/2026 | 03/20/2026
- 30367508 | Elwood, Tina | HLS Coll-Blood Draw (Standard) | SMM Health Solutions | $30.00 | 1 | 0 | 0 | 0 | 03/26/2026 | 03/26/2026 | 03/26/2026
- 30304507 | Evelo, Andrew | Blood Draw & UA | Auto Owners | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30301870 | Fairchild, Brent | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30359653 | Isaacs, Kelli | HLS Coll-Blood Draw (Standard) | SMM Health Solutions | $30.00 | 0 | 0 | 0 | 0 | 03/31/2026 | 03/31/2026 | 03/31/2026
- 30354695 | Larkin, Gena | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/31/2026 | 03/31/2026 | 03/31/2026
- 30354696 | Larkin, Sean | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/31/2026 | 03/31/2026 | 03/31/2026
- 30368477 | Lutz, Susan | HLS Coll-Blood Draw (Standard) | JHMI REVIVE - TX Study | $30.00 | 1 | 0 | 0 | 0 | 03/26/2026 | 03/26/2026 | 03/26/2026
- 30354109 | Mitchell, Owen | Phys Msmt, Blood & UA | Cincinnati Life | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30321005 | PROFITT, MARY | Mobile Clinical | Community ProCare at Home | $30.00 | 1 | 0 | 0 | 0 | 03/12/2026 | 03/18/2026 | 03/18/2026
- 3034058 | Ramos-Covarrubias, Griselda | Phys Msmt, Blood & UA | Primerica US | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30384570 | RICHARDSON, CODY | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/27/2026 | 03/27/2026 | 03/27/2026
- 30338065 | Ritchie, Melissa | HLS Coll-Blood Draw & UA | National Kidney Registry | $30.00 | 1 | 0 | 0 | 0 | 03/19/2026 | 03/19/2026 | 03/19/2026
- 30340869 | ROLEY, PETER | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/31/2026 | 03/31/2026 | 03/31/2026
- 3031887 | Schaefer, Robert | Phys Msmt, Blood & UA | Prudential | $30.00 | 1 | 0 | 0 | 0 | 03/24/2026 | 03/24/2026 | 03/24/2026
- 30361521 | SMITH, DEANNA | Mobile Clinical | Community ProCare at Home | $30.00 | 0 | 0 | 0 | 0 | 03/19/2026 | 03/20/2026 | 03/20/2026
- 30302288 | Smith, Deann | Para Exam, Blood & UA | Northwestern Mutual Life | $30.00 | 1 | 0 | 0 | 0 | 03/20/2026 | 03/20/2026 | 03/20/2026
- 3031359 | SMITH, JOSEPH | Mobile Clinical | Community ProCare at Home | $30.00 | 0 | 0 | 0 | 0 | 03/19/2026 | 03/20/2026 | 03/20/2026
- 30302287 | Smith, Shanika | Para Exam, Blood & UA | Northwestern Mutual Life | $30.00 | 1 | 0 | 0 | 0 | 03/20/2026 | 03/20/2026 | 03/20/2026
- 30317960 | Stanley, Paula | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/17/2026 | 03/17/2026 | 03/17/2026
- 30393880 | STEELE, MACKENZIE | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/24/2026 | 03/24/2026 | 03/24/2026
- 30342045 | Stevens, Peri | Para Exam, Blood & UA | Northwestern Mutual Life | $30.00 | 1 | 0 | 0 | 0 | 03/24/2026 | 03/24/2026 | 03/24/2026
- 30390761 | Thomason, Dennis | Phys Msmt, Blood & UA | American Family | $30.00 | 1 | 0 | 0 | 0 | 03/26/2026 | 03/26/2026 | 03/26/2026
- 30390706 | Thomason, Wilma | Phys Msmt, Blood & UA | American Family | $30.00 | 1 | 0 | 0 | 0 | 03/26/2026 | 03/26/2026 | 03/26/2026
- 30317646 | WINTER, JEREMY | Phys Msmt, Blood & UA | State Farm | $30.00 | 1 | 0 | 0 | 0 | 03/12/2026 | 03/24/2026 | 03/24/2026
- Total | | | | $1,110.00 | 33 | 0 | 0 | 0 | | |
- Travel Fee 03/17/2026 | $4.64
- Travel Fee 03/19/2026 | $10.44
- $1,125.08
Timeline
Mobile Phlebotomist
Moblie Wellness Solutions
12.2025 - CurrentRead More
DIS: Disease Intervention Specialist
Madison County Health Department
04.2025 - 10.2025Read More
Donor Center Tech Team Lead/Trainer
11.2021 - 01.2023Read More
Center Medical Specialist
Grifols Biomat USA
04.2018 - 04.2025Read More
Donor Center Specialist /Trainer
04.2018 - 11.2021Read More
Customer Service Representative
Turbo Tax USA
03.2018 - 04.2018Read More
Customer Service Supervisor
Conduent
12.2012 - 01.2018Read More