Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Janelle Starnes

Lancaster,SC

Summary

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Overview

3
years of professional experience

Work History

Family Dollar

Cashier
02.2022 - 09.2022

Job overview

  • Provided excellent customer service by assisting customers with product inquiries and transactions.
  • Operated cash register efficiently, handling cash and electronic payments accurately.
  • Maintained clean and organized checkout area to enhance customer experience.
  • Assisted in restocking merchandise, ensuring product availability during peak hours.
  • Collaborated with team members to resolve customer issues promptly and effectively.
  • Learned store procedures quickly, adapting to new systems for efficient transaction processing.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Papa Johns

Delivery Driver
05.2021 - 12.2021

Job overview

  • Delivered pizzas efficiently while ensuring adherence to safety protocols and customer satisfaction.
  • Navigated routes effectively using GPS technology to optimize delivery times.
  • Managed cash transactions accurately, maintaining accountability for sales and tips.
  • Maintained cleanliness of delivery vehicle, ensuring compliance with health standards.
  • Collaborated with team members to streamline delivery processes and improve service quality.
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.

Lloyd's Mini Mart

Cashier
11.2019 - 03.2021

Job overview

  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Assisted in inventory management, contributing to reduction in stock discrepancies.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Assisted in restocking merchandise, ensuring product availability during peak hours.
  • Counted money in cash drawer at beginning and end of shift to maintain accuracy.

Education

Capella University
Online

No Degree from Psychology
03-2029

University Overview

  • Dean's List [Spring and Fall 2023]

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Team collaboration
  • Written and verbal communication
  • Cash register operation
  • Payment processing
  • Product restocking
  • ID verification
  • Attention to detail

Timeline

Cashier
Family Dollar
02.2022 - 09.2022
Delivery Driver
Papa Johns
05.2021 - 12.2021
Cashier
Lloyd's Mini Mart
11.2019 - 03.2021
Capella University
No Degree from Psychology

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