Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janelle Sutton

Cleveland

Summary

Seeking a growth-oriented role where transferable skills can support operations, coordination, and success of an organization. Proven ability to manage high-responsibility roles, support individuals and teams in structured environments, and maintain accurate documentation. Recognized for strong communication, adaptability, and effectiveness in fast-paced, high-stress settings.

Overview

8
8
years of professional experience

Work History

Group Facilitator

Reach Counseling Services
08.2023 - Current

• Facilitate structured group sessions supporting social, emotional, and behavioral development for diverse youth populations.

• Apply TCI (Therapeutic Crisis Intervention) techniques to de-escalate challenging situations and maintain safety.

• Implement intervention strategies and behavioral supports in alignment with organizational guidelines.

• Maintain accurate, timely, and professional written documentation and progress notes.

• Collaborate with team members to ensure consistent support and communication.

• Build rapport while maintaining professional boundaries in structured group settings.

• Adapt quickly in high-responsibility, fast-paced environments.

• Digitally track participation and complete required documentation.

Childcare Provider

Private Daycare
06.2020 - 08.2023

• Provided care and instruction across infant, toddler, preschool, pre-k, and school-age classrooms.

• Coordinated and implemented developmentally appropriate activities for school-aged children summer program.

• Collaborated with teaching staff to maintain consistent routines, structure, and classroom management.

• Communicated professionally with parents regarding child progress, behavior, and daily needs.

• Entrusted with opening and closing facility operations and maintaining building security.

• Managed daily operations in the director's absence, including parent communication and office support.

Intern

Educational Alternatives (For Baldwin Wallace University)
03.2023 - 06.2023
  • Supported facilitators with group programming and participant engagement.
  • Observed and applied intervention techniques and documentation practices.
  • Assisted with preparation, organization, and session coordination.
  • Worked well in a team setting, providing support and guidance.

Intern

Early Childhood Education, West Shore Career Technical Program, Lakewood City Schools
10.2017 - 05.2019
  • Assigned to four different organizations.
  • Assisted classroom teachers with student support and instructional activities.
  • Gained valuable experience working in educational settings, applying learned concepts in relevant work situations.
  • Provided one-on-one and small group academic and behavioral assistance.
  • Observed and documented student engagement and classroom dynamics.


Education

Bachelor of Arts - Sociology

Baldwin Wallace University
Berea, OH
05-2023

Skills

  • Ability to work independently and collaboratively
  • Ability to motivate others
  • Crisis prevention and de-escalation skills (TCI trained)
  • High stress environment management
  • Empathetic and active listener
  • Social intelligence that improves negotiation

Timeline

Group Facilitator

Reach Counseling Services
08.2023 - Current

Intern

Educational Alternatives (For Baldwin Wallace University)
03.2023 - 06.2023

Childcare Provider

Private Daycare
06.2020 - 08.2023

Intern

Early Childhood Education, West Shore Career Technical Program, Lakewood City Schools
10.2017 - 05.2019

Bachelor of Arts - Sociology

Baldwin Wallace University