Janelle Vasquez
Springfield,MA
Summary
I am a compassionate professional with experience in providing comprehensive support to individuals and families in need. Skilled in crisis intervention, case management and resource coordination. Results-oriented professional with experience in crisis intervention, discharge planning, and integrated service delivery. Frequently praised as proactive by peers, I can be relied upon to help your team achieve its goals. I am a highly motivated individual with experience in providing compassionate and comprehensive case management services to clients. I have extensive knowledge of community resources and programs available to clients and their families. Skilled in developing individualized service plans and coordinating services with other departments and organizations.
Overview
8
8
years of professional experience
Work History
Behavioral Therapist
The Fields center
Northampton, Massachusetts
07.2023 - 06.2024
- Created a safe and supportive environment for clients to explore difficult emotions or behaviors.
- Collaborated with other mental health professionals to ensure comprehensive care for clients.
- Provided crisis intervention services when necessary, de-escalating situations quickly and safely.
- Maintained accurate records of clinical progress notes detailing all relevant information from each session.
- Assisted in developing new programs or activities to promote positive behavior change among clients.
- Taught and helped children develop new verbal, communication and social skills necessary for living healthy lifestyles.
OUTREACH WORKER
CHD
West Spent, MA
03.2020 - 03.2024
- Documented services delivered to track client progress and plan for achievement of established goals
- Conducted outreach to build strong relationships with residents, businesses and community groups
- Visited family home and other appropriate settings to assess progress toward established goals
- Assisted in locating housing for displaced individuals
- Advised clients on obtaining food stamps and child care
- Leveraged case management software to input case notes and other data according to program regulations
- Linked clients with resource referrals, assisting with engagement services
- Provided positive intervention, stabilization and conflict management using trauma-informed and family-centered approaches
- Demonstrated use and care of equipment for tenant use
DIRECT CARE
CHD
West Springfield, MA
11.2019 - 03.2024
- Responded promptly and positively to client requests for assistance
- Documented delivery of quality care in client's clinical record
- Identified changes in client status or needs and communicated to supervisor
Behavioral Therapist
Cortica Care
West, MA
07.2024 - 11.2024
- Created a safe and supportive environment for clients to explore difficult emotions or behaviors.
- Evaluated the effectiveness of therapeutic interventions and adjusting as needed based on client feedback.
- Collaborated with other mental health professionals to ensure comprehensive care for clients.
- Provided crisis intervention services when necessary, de-escalating situations quickly and safely.
- Encouraged parents to use positive reinforcement techniques such as rewards systems for desired behaviors.
- Maintained accurate records of clinical progress notes detailing all relevant information from each session.
BEHAVIORAL THERAPIST
BCI
Springfield, MA
12.2019 - 03.2020
- Created and cultivated positive relationships with clients, achieving safe environment for therapy
- Communicated with clients remotely to schedule, re-schedule, or cancel upcoming appointments
DISPATCH MANAGER
Kdm transportation
Snellville, GEORGIA
07.2016 - 12.2019
- Defined and published staff schedules based on service demand and in accordance with collective agreements
- Monitored dispatch performance to resolve driver incidents, equipment failure and other potential service disruptions
- Proactively identified potential dispatch issues before they occurred and took corrective action as needed
- Developed and maintained relationships with clients, vendors, and other stakeholders to facilitate successful operations
- Conferred with customers or supervising personnel to address and resolve issues
- Coordinated work assignments and daily schedules with drivers and other department personnel
- Supervised delivery driver team members to maintain attendance, morale and adherence to safety policy guidelines
- Dispatched workers and crews to assigned locations
- Created detailed reports on all dispatched jobs, which included information such as arrival times and completion times
Education
HIGH SCHOOL DIPLOMA -
Central High School
Springfield, MASSACHUSETTS06.2012
Skills
- Treatment delivery
- Behavioral plan management
- Daily living skill development
- Data collection
- Progress documentation
- Applied behavioral analysis
- Goal setting
Timeline
Behavioral Therapist
Cortica Care
07.2024 - 11.2024
Behavioral Therapist
The Fields center
07.2023 - 06.2024
OUTREACH WORKER
CHD
03.2020 - 03.2024
BEHAVIORAL THERAPIST
BCI
12.2019 - 03.2020
DIRECT CARE
CHD
11.2019 - 03.2024
DISPATCH MANAGER
Kdm transportation
07.2016 - 12.2019
HIGH SCHOOL DIPLOMA -
Central High School