Janelle Williams
SCOTTSDALE,AZ
Overview
5
5
years of professional experience
Work History
Franchise Support Specialist
Assisted Living Locators
Tempe, AZ
02.2020 - 09.2024
- Documented customer inquiries and resolutions in a ticketing system.
- Provided technical support to customers via phone and email.
- Analyzed computer issues, identified root causes, and implemented solutions.
Education
Master of Arts -
Crown College
Skills
- Technical solution analysis
- Customer Relationship Management
- Debugging
- Failure resolution
- Data Collection
- Technical assistance
Timeline
Franchise Support Specialist
Assisted Living Locators
02.2020 - 09.2024
Master of Arts -
Crown College