Janelle Worcester
Saint Charles,IL
Summary
Knowledgeable SAP S4/HANA Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making. A manager with S/4HANA (up to version 2023), with focus on Production Planning, Quality Management and Plant Maintenance. As well as extensive knowledge of Order-To-Cash and Procure-To-Pay. Proficient at enhancing automated processes and business platforms through swift insightful analysis of business needs. Proven track record in leading and managing a team of professionals through a variety of multi-faceted projects to successful and timely completion.
Overview
32
32
years of professional experience
Work History
Manager - S4 Manufacturing
Weber LLC
04.2022 - Current
- Experienced in SAP PP/PM/QM with 3+ years of experience implementing and supporting SAP PP, PM and QM modules in manufacturing industries.
- SAP S/4 Hana PP/PM/QM implementation experience
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced user satisfaction by resolving issues promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Established team priorities, maintained schedules and monitored performance.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed business expectations.
- Production Planning: Extensive experience in configuration and customization of Discrete Process and Repetitive manufacturing process which includes BOM, Work center, Routing, Production Order, Production Scheduling Planning – MRP, MPS, Demand Management.
- Quality management processes and configuration within the context of PP, including inspection lot creation, result recording, and usage decisions.
- Implemented and supported full-lifecycle SAP PP implementations, from requirements gathering to post-implementation support.
- Performed business process analysis, gap analysis, and blueprinting to map business requirements to SAP processes.
- Developed and executed test plans and test cases for PP module configurations and integrations.
- Provided end-user training and documentation for PP processes and transactions.
Director, SAP Solutions
Answerthink
03.2021 - 03.2022
- Director for a team of professional consultants for SAP S/4HANA implementations
- Manage team members both on-site and offshore
- Help team members to design and execute best practices and enhancements for SAP S/4HANA
- Analyze companies practices and help to suggest and implement the best practice to ensure optimal return on investment for the company
- Analysis of third part systems and applications and determine the best ways for utilization and integration with SAP
- SAP Sales and Distribution, Materials Management & Finances Processes Blueprint for SAP S/4HANA 1809, 1909 & 2020
- SAP Logistics Business Process Architect
- Develop solutions for processes from legacy systems to SAP S/4HANA 1809, 1909 & 2020
- Full Configuration of the Order to Cash & Procure to Pay
- Development specifications for enhancements and third party interfaces
Lead Application Consultant/Solutions Architect
iTelligence Group
08.2018 - 03.2021
- SD Lead for the Order-to-Cash process for S/4HANA implementations (1809 & 1909)
- Including working with: EWM, Advanced Available to Promise, Transportation Management, Customer Management (CRM)
- SAP S/4HANA for Cloud Sales Certified
- SAP Customer Management S/4HANA implementation
- Manage team members both on-site and offshore
- Perform Project Management functions for SAP Activate Methodology
- Analyze companies practices and help to suggest and implement the best practice to ensure optimal return on investment for the company
- Analysis of third part systems and applications and determine the best ways for utilization and integration with SAP
- SAP Sales and Distribution Process Blueprint for SAP S/4HANA 1909
- SAP Logistics Business Process Architect
- Develop solutions for processes from legacy systems to SAP S/4HANA 1909
- Full Configuration of the Order to Cash process
- Development specifications for enhancements and third party interfaces
Manager, SAP
Ferrara Candy Company
09.2017 - 08.2018
- In addition to the below listed responsibilities, manage all Order to Cash, Procure to Pay and Inventory Management personnel and responsibilities
- The sole go-to point of contact for the Senior Leadership Team for any production issues/enhancements or new projects.
- Provide Project Management responsibilities for all current projects using ASAP methodology.
Senior Business Analyst
Ferrara Candy Company
04.2015 - 09.2017
- As the sole Order-To-Cash resource, I was the key figure to all senior level management for advice and solutions to new or ongoing business related functionality processes, providing them with usable systemic solutions to further increase productivity and ROI.
- Support and interact with the business community, which included but was not limited to, business requirement gathering and writing, solution design, requirement and design reviews, user acceptance testing and production support.
- Provided production support by trouble-shooting problems that are encountered by users and super users.
- Work closely with our ABAP development team to debug issues, design enhancements to the system through user exits. This includes writing functional specs, unit testing and functional testing.
- Configured full Order to Cash cycle including, sales order types, item categories, pricing, logistics and billing.
- Closely work with our Pricing and Trade Spend group on pricing issues, new condition types, rebate agreements, customer price lists and the overall pricing structure for the company.
- Work with the Transportation team on our third party TMS Lean system and the EDI interfaces and data flow needed.
- Configure Routes and Shipping Points to ensure that transit times to and from customers are met.
- Work closely with Plants and Distribution Centers to ensure that shelf life procedures and customer labeling requirements are met on an individual customer basis.
- Implemented the Co-Manufacturing order entry process to ensure that our customer timelines for product receipts were met.
- Maintained copying control from Sales / Delivery / Billing documents.
- Provide guidance to the EDI IT Team and their business for any new EDI customer or vendor set ups and IDOC mapping details. Including, SAP Functionality to transmit EDI messages. The data relevant to configuration part of the EDI - Output type, Condition Tables, Output Determination Procedure, Message Control Data, Port Definition, RFC destination, maintaining SAP Partner Profiles and other required parameters were configured for creating and modifying SAP IDOCs.
Senior Business Analyst
Fresenius Kabi USA, LLC
04.2014 - 04.2015
- Daily user support and interaction with the business community which includes business requirement gathering, solution design, user acceptance testing and production support.
- Adjusted configuration of SD components as required by the business in order to support production support issues.
- Fulfilled FDA requirements for SD and WM transactions for shipping pharmaceutical products.
- Fill out required FDA compliance paperwork for all system changes.
- SD Lead for major 3rd party shipping project including configuration for full order to cash cycle as well unit, integration and user acceptance testing and documentation.
- Performed the role of troubleshooter, successfully identifying system inconsistencies and implementing optimum business solutions through programming and business process enhancements.
Senior SAP Application Consultant
Itelligence Group
10.2012 - 03.2014
- Senior SAP SD Consultant
- Configured components related to Sales Orders: Sales document types, Item categories, Schedule Line Categories, Document flow, Copying controls, Contracts and scheduling agreements, Incompletion logs.
- Maintained copying control from Sales / Delivery / Billing documents for consignment and third party.
- Customized output determination for sales document, Deliveries and Billing documents.
- Configured inquiry-to-cash process including inquiry, quotation, sales order, shipping and billing information system.
- Provide guidance to the EDI IT Team and their business for any new EDI customer or vendor set ups and IDOC mapping details.
- Configured the SAP Functionality to transmit EDI messages. The data relevant to configuration part of the EDI - Output type, Condition Tables, Output Determination Procedure, Message Control Data, Port Definition, RFC destination, maintaining SAP Partner Profiles and other required parameters were configured for creating and modifying SAP IDOCs.
- Inbound messages included 810, 820, 850, 855, 856.
- Outbound messages included 810, 832, 850, 856, 855, 860.
- Define transaction requirements, X.12 to IDOC mapping, configuring SAP, and developing User Exits and new function modules for custom requirements.
- Monitored inbound / outbound flow of production orders, shipments, invoices to check for workflow notifications and resolve error messages.
- Implemented workflow for solving EDI errors.
- Provided production support by trouble-shooting problems that were encountered by users and super users.
Functional Analyst
OfficeMax Inc
08.2006 - 10.2012
- SAP SD Analyst providing support and identifying areas in need of process improvements.
- Developed a new full Order to Cash lifecycle in order to meet the companies new business plans.
- Joined SAP CRM team in 2011 for full CRM implementation.
- SAP SD Analyst: Planned and adjusted configuration of SD as required including implementation of new partner functions, text fields, transportation zones, shipping points, means of transportation, foreign trade, promotion codes, custom pricing tables, material determination, customer-material info records, listings and exclusions, output determination, order reasons, order types, copy control, EDI configuration, MRP and availability checks configuration, item categories and schedule line categories, intercompany and 3rd party billing among others.
- Designed and implemented a new order to cash process for new business segment which included working with the business to gather requirements, creation of blue print, configuration within SAP, functional design documents and working with the ABAP developers, unit acceptance testing, implementation and post go live support.
- SD Lead for SAP Technical Upgrade from SAP R/3 3.1 to ECC 7.0.
- Spearheaded supply chain processes within SAP environment, demonstrating a comprehensive understanding of price, inventory and supply chain management.
- Performed the role of troubleshooter, successfully identifying system inconsistencies and implementing optimum business solutions through programming and business process enhancements.
- Daily user support and interaction with the business community which includes business requirement gathering, solution design, user acceptance testing and production support.
- Developed full lifecycle testing cycles.
Functional Analyst
Comark Inc/Insight Enterprises
01.1999 - 08.2006
- Full Life-cycle implementations in SAP Sales & Distribution.
- Full system integration between Comark Inc and Insight Enterprises in 2001.
- Configuration expertise in the areas of Order Management, Shipping, Billing, Pricing, Output determination, transfer of requirements, Availability check, Credit Management, Rebate Processing, Batch Management, EDI, Inter Company Business Process, Returns Processing, Procurement, Inventory, MRP.
- Performed the role of troubleshooter, successfully identifying system inconsistencies and implementing optimum business solutions through programming and business process enhancements.
- Daily user support and interaction with the business community which includes business requirement gathering, solution design, user acceptance testing and production support.
- Developed full lifecycle testing cycles.
Sales Representative
Comark Inc
08.1993 - 12.1998
- Sales representative of computer hardware and software for Comark Inc. in their catalog, educational and wholesale departments.
- Create and maintain customer relationships in order to meet their daily computer needs.
Education
William Rainey Harper College
Palatine, ILSkills
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff management
- Documentation and reporting
- Project management
Timeline
Manager - S4 Manufacturing
Weber LLC
04.2022 - Current
Director, SAP Solutions
Answerthink
03.2021 - 03.2022
Lead Application Consultant/Solutions Architect
iTelligence Group
08.2018 - 03.2021
Manager, SAP
Ferrara Candy Company
09.2017 - 08.2018
Senior Business Analyst
Ferrara Candy Company
04.2015 - 09.2017
Senior Business Analyst
Fresenius Kabi USA, LLC
04.2014 - 04.2015
Senior SAP Application Consultant
Itelligence Group
10.2012 - 03.2014
Functional Analyst
OfficeMax Inc
08.2006 - 10.2012
Functional Analyst
Comark Inc/Insight Enterprises
01.1999 - 08.2006
Sales Representative
Comark Inc
08.1993 - 12.1998
William Rainey Harper College
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