Asana
Janelle C. Donovan
Mountlake Terrace,WA
Summary
Highly collaborative, process driven business partner and program manager that is adaptable, analytical, and customer focused. Adept in using data and feedback to evolve processes and programs. Business Savvy leader skilled in analyzing market demand and hiring trends to identify opportunities to increase the probability of a hire.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Program Manager Site
Amazon.com
Seattle, WA
09.2022 - Current
- Collaborate with cross functional teams such as Payroll, Time and Attendance, IT, Launch Teams, and Human
- Resources to ensure that tasks are completed correctly and on time for Site Launches
- Educate Launch Program teams on Launch processes, Launch Program responsibilities, and best practices
- Manage and monitor day-to-day progression of human resource activities for Launch projects to ensure that fulfillment centers, sort centers, and other types of buildings within North America launch correctly resulting in 85 successful launches
- Manage escalations, drive workarounds solutions, and present actions plans to leverage improvements and increase stakeholder engagement
- Communicate with program contributors on deliverables, prioritization, and issues/risks.
- Create and lead a Fun Committee to promote employee engagement and opportunity to enhance connections within the team through events such as Virtual Trivia, Virtual Holiday Party, and Weekly Get to Know Everyone
- Questions.
Program Manager Talent Advisory
Amazon.com
Seattle, WA
08.2021 - 09.2022
- Created and maintained onboarding documentation and SOPs for new members of the Talent Advisory Team in response to identifying issues with the onboarding experience
- Assisted with onboarding process for new team members
- Collaborated extensively with cross-functional teams such as Sources, Recruiters, Human Resources, and
- Compensation to identify and resolve roadblocks
- Aligned and educated Legal, Human Resources, and Finance stakeholders on Amazon Tech Recruiting processes, Hiring Manager responsibilities, and best practices
- Analyzed market demand and hiring trends to identify opportunities to increase the probability of a hire, resulting in exceeding Software Development Engineer II hiring goals for Legal, Human Resources, and
- Finance in 2022 by 120% with 70 hires
- Reported insights and updates to Hiring Managers and stakeholder Senior Leadership on metrics, measurements, and status of performance indicators through Weekly Reports and 2x2 reports as well as contribute to stakeholders’ Monthly Business Reports and Quarterly Business Reports
- Managed execution and completion, using Asana, from start to finish of four Virtual International Hiring Events for Canada with a total of 143 candidates interviewed, 30% average incline rate, and an average of 96% offer acceptance rate.
- Performed weekly audits to maintain data integrity for over 800 Software Development Engineer II position surveys
- Created and led a Fun Committee to promote engagement and opportunity to enhance connections within the team through virtual events such as Virtual Trivia, Virtual Happy Hours, and Weekly Get to Know Everyone Questions.
Internal Transfer Team Recruiter
Amazon.com
Seattle, WA
06.2020 - 08.2021
- Created and maintained onboarding documentation and SOPs for new team members
- Developed recruiting strategies to identify qualified candidates and build network.
- Assisted with onboarding processes for new team members
- Managed internal candidate pipelines for over 1200 positions within launch and legacy fulfillment and sort centers, achieving 508 internal hires
- Built and maintained a network of potential candidates through pro-active market research and on-going relationship management with candidates and Hiring Managers which resulted in 127 offers (25%)
- Participated in special projects/recruiting initiatives, including assessment of best practices in interviewing techniques, and leveraging of internal sources of talent
- Worked with external recruiting partners to refine and develop strategies for talent management and recruiting practices
- Maintained detailed recruiting processes, candidate pipeline documentation, and hiring procedures.
Internal Transfer Recruiting Team Client Lead
Amazon.com
Seattle, WA
02.2018 - 06.2020
- Created and maintained onboarding documentation and SOPs for new team members
- Assisted with onboarding processes for three new team members
- Collaborated with hiring teams to build effective and scalable sourcing, assessment, and closing strategies for a high-volume application environment resulting in an average 51% internal hire fill rate
- Used collected feedback to refine and implement new standard processes for internal recruiting and improve candidate experiences by an average of 4%
- Articulated in writing plans for filling roles with deliverables, timelines and formal tracking process in order to manage hiring manager expectations
- Maintained detailed recruiting processes, candidate pipeline documentation, and hiring procedures
- Educated hiring managers and managed recruiting processes for the Associate to Tech Program (a program that gives employees the opportunity to gain the A+ certification and on the job learning before becoming an IT Support Technician) resulting in 128% to Goal with 161 hires.
Internal Recruiting Specialist
Amazon.com
Seattle, WA
05.2017 - 02.2018
- Designed and implemented processes for this newly created role to review and evaluate internal candidate applications as well as manage referrals from hiring managers
- Volunteered at New Hire Orientation Day 1 by answering questions and directing new hires on where to get badge photos, public transportation cards, and how to get to conference rooms
- Collaborated with hiring teams to build effective sourcing, assessment, and closing strategies to achieve an average of 59% internal hire fill
- Educated hiring managers and managed recruiting processes for the Associate to Tech Program (a program that gives employees the opportunity to gain the A+ certification and on the job learning before becoming an IT Support Technician) resulting in 242% to Goal with 184 hires
- Conducted high-volume evaluations of internal applications against qualifications for NACF IT positions and facilitated stakeholder communication throughout the recruitment cycle.
Recruiting Coordinator
Amazon.com
Seattle, WA
01.2016 - 05.2017
- Created and maintained onboarding documentation and SOPs for new team members
- Assisted with onboarding process and training new team members
- Provided a point of contact for candidates throughout the interview process
- Coordinated and executed scheduling and logistics for all phone interviews, onsite interviews, pre-briefs, and debriefs
- Aligned and educated stakeholders on Recruiting Coordinator processes to ensure a positive candidate and recruiting experience
- Prioritized work to meet tight deadlines during high volume and high touch recruiting surges.
National Sales and Marketing Coordinator
TEGNA Company Inc, KGW8 Television
Portland, Oregon
03.2014 - 01.2016
- Created and maintained onboarding documentation and SOPs for new team members
- Assisted with onboarding process and training new team members
- Assisted National Marketing Executives with managing accounts and campaigns, pulling reports, and putting together sales presentations
- Planned, entered, and managed television commercial schedules for high profile clients including BMW,
- Comcast, and high value Sunday Night Football and Olympic events schedules
- Analyzed commercial inventory, considering ratings, rate, and several other factors that impact media planning
- Created streamlined systems for managing Local and National Political orders and Public Files per FCC guidelines to reduce defects to 3%.
National Sales and Marketing Coordinator
TEGNA Company Inc, KING 5 Television
Seattle, Washington
01.2012 - 03.2014
- Created and maintained onboarding documentation and SOPs for new team members
- Assisted with onboarding process and training new team members
- Assisted National Marketing Executives with managing accounts and campaigns, pulling reports, and putting together sales presentations
- Planned, entered, and managed television commercial schedules for high profile clients including BMW,
- Comcast, and high value Sunday Night Football and Olympic events schedules
- Analyzed commercial inventory, considering ratings, rate, and several other factors that impact media planning
- Managed all Local and National Political orders and Public Files per FCC guidelines.
Education
Bachelor of Arts - Political Science and French, Conflict Resolution
Pacific Lutheran University
Tacoma, WASkills
Program Management
Talent Management
Employee Engagement
Process Improvement
Onboarding
Customer Engagement
Pipeline Management
Certification
Google Project Management Professional Certificate- Coursera
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Quote
I dwell in possibility.
Emily Dickinson
Timeline
Program Manager Site
Amazon.com
09.2022 - Current
Program Manager Talent Advisory
Amazon.com
08.2021 - 09.2022
Internal Transfer Team Recruiter
Amazon.com
06.2020 - 08.2021
Internal Transfer Recruiting Team Client Lead
Amazon.com
02.2018 - 06.2020
Internal Recruiting Specialist
Amazon.com
05.2017 - 02.2018
Recruiting Coordinator
Amazon.com
01.2016 - 05.2017
National Sales and Marketing Coordinator
TEGNA Company Inc, KGW8 Television
03.2014 - 01.2016
National Sales and Marketing Coordinator
TEGNA Company Inc, KING 5 Television
01.2012 - 03.2014
Bachelor of Arts - Political Science and French, Conflict Resolution
Pacific Lutheran University