Janelle Kate Gomez
Phoenix,AZ
Summary
Fresh graduate, with a Bachelor's in Biochemistry and a Master's in Chemistry. A fast learner who takes initiative and is always willing to learn to gain more knowledge and improve. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking to secure entry level jobs in biochemistry or forensic science.
Overview
6
6
years of professional experience
Work History
Lead Hostess
Senior Resource Group
02.2019 - Current
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Answered customer questions about hours, seating, and menu information.
- Cross-trained to handle different restaurant roles, including server, food runner, food expo, and bartender. Thus, I am able to switch between positions as need be.
Server
Teharu Sushi
01.2019 - 03.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
(Lead) Line Cook
Grabbagreen
06.2017 - 01.2020
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Checked food temperature regularly to verify proper cooking and safety.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Maintained smooth and timely operations in preparation and delivery of meals.
Teacher
Kumon Learning Center
06.2018 - 08.2019
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
Education
Master of Science - Chemistry
Arizona State University
Tempe, AZ05.2023
Bachelor of Science - Biochemistry
Arizona State University
Tempe, AZ05.2021
Skills
- Fast Learner
- Critical Thinker
- Teamwork
- Effective time management
- Organized
- Adaptable
- Problem-solving
- Communication
Timeline
Lead Hostess
Senior Resource Group
02.2019 - Current
Server
Teharu Sushi
01.2019 - 03.2020
Teacher
Kumon Learning Center
06.2018 - 08.2019
(Lead) Line Cook
Grabbagreen
06.2017 - 01.2020
Master of Science - Chemistry
Arizona State University
Bachelor of Science - Biochemistry
Arizona State University
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