JANELLE RAVEN MEJIA
Daly City,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Int'l Flight Special Meal Set up
Gate Gourmet
04.2024 - Current
- Collaborated with team members to ensure smooth workflow and timely completion of tasks.
- Maintained clean and organized tool sets for production runs.
- Maintained accurate documentation of set-up activities, including paperworks.
- Improved production efficiency by setting up and maintaining machinery for optimal performance.
General Operations/Customer Service Representative
AmericanTours International LLC
03.2022 - 01.2023
- Communicated with clients and customers to gather, provide and share updated information on products and services.
- Learned and followed all organizational policies and procedures to maintain safe and professional working environments.
- Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
Accounts Receivable Coordinator
AmericanTours International LLC
03.2022 - 01.2023
- Prepared bills receivable, invoices, and bank deposits.
- Verified discrepancies and resolved clients' billing issues
- Processed incoming payments in accordance with established financial policies.
KYC Analyst
ING Business Shared Services B.V.
05.2021 - 02.2022
- Conducted KYC formality reports on questionable accounts and transactions.
- Supported KYC processes for prospective and existing customers.
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
Exhibit Attendant
WonderWorks
05.2019 - 08.2019
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Responded to all customer inquiries thoroughly and professionally.
- Greeted customers and provided assistance with locating items in store to provide welcoming presence and enhance shopping experience.
Education
Bachelor of Science - Business Administration And Management
Far Eastern University
Manila, Philippines12.2019
Skills
- Administrative Management
- Phone and Email Etiquette
- Microsoft Office
- Account Updating
- Account Analysis
- Accounts Receivable
- Data Entry
- Office Management
- Good Communication Skill
- Friendly/Adoptive to new environment
Timeline
Int'l Flight Special Meal Set up
Gate Gourmet
04.2024 - Current
General Operations/Customer Service Representative
AmericanTours International LLC
03.2022 - 01.2023
Accounts Receivable Coordinator
AmericanTours International LLC
03.2022 - 01.2023
KYC Analyst
ING Business Shared Services B.V.
05.2021 - 02.2022
Exhibit Attendant
WonderWorks
05.2019 - 08.2019
Bachelor of Science - Business Administration And Management
Far Eastern University
Similar Profiles
MANOHAR B KMANOHAR B K
Senior Store Keeper /Purchasing Catering Retail & Airline Operations at Executive Gate Gourmet by gate groupSenior Store Keeper /Purchasing Catering Retail & Airline Operations at Executive Gate Gourmet by gate group
Marine DELUCINGEMarine DELUCINGE
Chef de partie pâtisserie at Gate GourmetChef de partie pâtisserie at Gate Gourmet
Vincent MelvinVincent Melvin
Transportation Supervisor at Gate GourmetTransportation Supervisor at Gate Gourmet
Awa OuedraogoAwa Ouedraogo
Dishroom Attendent at Gate GourmetDishroom Attendent at Gate Gourmet
Marvin SaraviaMarvin Saravia
Cashier at Habit BurgerCashier at Habit Burger