Janelly Rossi

• Greeted customers at the registers and responded promptly to customer needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and late night shifts to meet business needs.
• Stocked, tagged and displayed merchandise as required.
• Assisted customers with returns, refunds and resolving transaction issues.
• Worked closely with shift manager to solve problems and handle customer concerns.
• Used POS system to enter orders, process payments and issue receipts.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

*Worked as a Sales Floor Associate when needed and at the end of night shifts

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.

*Worked as a Fitting Room Associate when needed

• Checked fitting room stalls and sorted merchandise to racks.
• Cleaned and maintained fitting rooms regularly.
• Organized clothing and accessories that customers had returned to fitting room desk.
• Welcomed each customer to fitting room with warm smile and kind words.
• Collected discarded merchandise, sorted and returned to display racks.
• Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
• Monitored customers for signs of theft.
• Reduced theft by limiting number of items that each customer took into fitting rooms.