Summary
Overview
Work History
Education
Skills
Education and Training
References
Languages
Timeline
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Janelly Ruano

Cranston

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

5
5
years of professional experience

Work History

Unit Secretary

Miriam Hospital
10.2024 - Current
  • Managed incoming calls and directed to appropriate department.
  • Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
  • Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
  • Supported hospital compliance efforts by adhering to privacy policies and HIPAA regulations when handling sensitive patient information.
  • Coordinated communication between medical staff and patients'' families, keeping everyone informed on treatment plans and progress updates.
  • Maintained current and accurate medical records for patients.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.

Patient transporter

Miriam Hospital
02.2023 - Current
  • Assisting patients around the hospital
  • Handling equipment
  • Maintaining order and cleanliness at all times while transporting patients
  • Comforting patients
  • Assisting patients or lifting into wheelchair, stretcher, and hospital bed
  • Transporting blood from floor to the blood bank
  • Transporting specimen to laboratory
  • Delivering patients charts to medical records.
  • Maintained confidentiality of all patient information according to HIPAA guidelines.
  • Managed multiple projects simultaneously while meeting deadlines consistently.
  • Maintained strong and trusting rapport with patients and all healthcare staff to build relationships.
  • Assisted nursing staff with administrative tasks to support patient care.
  • Answered phone calls, handling inquiries, and transferring calls to appropriate departments.
  • Facilitated communication between medical staff, patients, and families to ensure effective care delivery.

Part time Overnight Stocker

Walmart
08.2022 - 02.2023
  • Maintains merchandise presentation by stocking and rotating merchandise
  • Removing damage or out-of-date goods
  • Cleaning and organizing product displays
  • Assist customers with heavy items and stock shelves
  • Provided excellent customer service to customers who needed help locating products or with any questions they had
  • Moved inventory in the backroom
  • Stock shelves with items by making sure that items are brought forward
  • Report any damages to shelves, carts, or baskets to the supervisor on immediate basis
  • Lift up to more than 50LBs.

Full time Support Associate

Tory Burch
09.2020 - 08.2022
  • Fast paced
  • Customer service focused
  • Know full knowledge of operations of the register and our stockroom
  • Know full knowledge of each product
  • Creating shipping labels for outgoing packages
  • Organizing each product in their proper place in the stock room
  • Scanning in/ processing each product from shipment
  • Uploading/ faxing documents
  • Line attending
  • Lift up to 50LBs.

Education

Associate of Science - Nursing

Community College of Rhode Island
Warwick, RI

Paul Mitchell the school
Cranston, RI
05.2019

Cranston High School East
Cranston, RI
06.2018

Skills

  • Complex problem solving
  • Computer Skills
  • Microsoft Exchange
  • Customer Service
  • Transaction Processing
  • Data Entry
  • Understanding Customer Needs
  • Complex Product Knowledge
  • Knowledge in marketing product
  • Great at working under pressure
  • Active listening
  • Sales Floor
  • Communication
  • Store shelves
  • Safety Standards
  • Pallet jack
  • Medical Records Maintenance
  • Training and coaching
  • Telephone reception
  • Nursing unit operations
  • Strong Organization

Education and Training

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References

  • Stephanie Geo, Mentor, +1 (401) 580-5080
  • Monika Orlowski-Trychanh, Manager at Tory Burch, (419) 205-3818

Languages

Spanish
Professional Working

Timeline

Unit Secretary

Miriam Hospital
10.2024 - Current

Patient transporter

Miriam Hospital
02.2023 - Current

Part time Overnight Stocker

Walmart
08.2022 - 02.2023

Full time Support Associate

Tory Burch
09.2020 - 08.2022

Associate of Science - Nursing

Community College of Rhode Island

Paul Mitchell the school

Cranston High School East

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