Janellys Ramos
Winter Garden,FL
Summary
Results-driven professional with a strong focus on delivering exceptional service and support. Friendly and empathetic, with excellent communication skills and a solid understanding of customer needs and conflict resolution. Complemented by strong problem-solving abilities, my aim is to foster positive customer relationships and make valuable contributions to customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Dunkin' Donuts
Crewmember
08.2023 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
Keke's Breakfast Cafe
Hostess
04.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
West Orange High School
1625 Beulah Rd, Winter Garden, FL05-2023
Associate of Science - Digital Design
Valencia College
Orlando, FL08-2025
Skills
- Mathematics
- Organizing
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Computer skills
- Active listening
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Volunteer Experience
- Baby Sitting
- Dog Sitting
- [Give another Experience]
Timeline
Keke's Breakfast Cafe
Hostess
04.2024 - Current
Dunkin' Donuts
Crewmember
08.2023 - 03.2024
High School Diploma -
West Orange High School
Associate of Science - Digital Design
Valencia College