Janely Vaca Avalos
North Las Vegas
Summary
Reliable and detail-oriented, with diverse experience in logistics coordination, customer service, and financial processing across both civilian and military settings. Proven ability to manage high-volume workflows, process sensitive documentation, and ensure compliance with regulatory standards. Committed to operational excellence, safety, and delivering outstanding service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Transportation Management Coordinator
Nevada Army National Guard
Las Vegas
10.2019 - Current
- Coordinate the movement of personnel, equipment, and cargo by land, air, and sea to support mission readiness and operational objectives.
- Prepared and managed transportation documentation, such as cargo manifests, convoy clearances, and shipment tracking forms, in compliance with military standards.
- Collaborated with logistics teams to plan and execute efficient transportation routes, ensuring timely deliveries, and optimal resource use.
Administrative Assistant
Laird Plastics
Las Vegas
01.2024 - 04.2024
- Performed clerical tasks, including answering calls, handling correspondence, and operating office systems to support daily operations.
- Responded to customer feedback and escalated concerns to management, contributing to improved service and customer satisfaction.
- Processed invoices, maintained accurate customer files, and ensured compliance with company procedures.
- Communicated shipment and order status to customers, including handling order adjustments.
- Ensured on-time delivery of customer orders.
- Monitored inventory to confirm product availability.
- Provided customer support via phone, email, and in person.
Fulfillment Associate
Amazon
North Las Vegas
09.2022 - 12.2022
- Received and organized incoming returns from conveyor systems, maintaining an efficient workflow and meeting daily productivity and quality targets.
- Sorted and processed returned items for resale, liquidation, donation, or disposal, ensuring accurate routing and minimizing loss.
- Inspected and evaluated returned merchandise to determine resale eligibility based on condition, packaging, and compliance with company standards.
Loan Processor
Dollar Loan Center
Las Vegas
02.2022 - 04.2022
- Processed and submitted loan applications while maintaining accuracy and adherence to company and regulatory guidelines.
- Assisted clients with short-term loan applications by collecting and verifying personal, financial, and credit information to ensure eligibility and compliance.
- Handled payment collections, performed accurate cash handling, and dispatched collection notices via email and mail to ensure timely repayment.
Sales Associate
Champs Sports
Las Vegas
10.2018 - 02.2021
- Delivered high levels of customer satisfaction by being knowledgeable about every item, including inventory, release dates, and prices.
- Connected with customers by recommending merchandise that best fits their style, needs, and budget.
- Organized and stocked the sales floor to ensure all inventory was out and arranged for sale.
Education
High School Diploma -
Rancho
Las Vegas, NV05-2019
Skills
- Bilingual English and Spanish
- Hazmat and safety compliance
- Logistics and supply chain management
- Data entry and documentation
- Conflict resolution
- Customer service and communication
Timeline
Administrative Assistant
Laird Plastics
01.2024 - 04.2024
Fulfillment Associate
Amazon
09.2022 - 12.2022
Loan Processor
Dollar Loan Center
02.2022 - 04.2022
Transportation Management Coordinator
Nevada Army National Guard
10.2019 - Current
Sales Associate
Champs Sports
10.2018 - 02.2021
High School Diploma -
Rancho