Janelys Henriquez - Birthday Party Host /Hotel Front Desk Clerk

Summary

Developed key skills in customer service and event management in high-energy environment, seeking to transition into new field. Expertise in coordinating activities and ensuring seamless execution of events. Focused on leveraging these skills to contribute meaningfully in new professional setting.

Offering warm and engaging personality. Brings strong foundation in event coordination, combined with skills in time management and creative problem-solving.

Overview

3

years of professional experience

Work History

Birthday Party Host /Hotel Front Desk Clerk

Urban Air Trampoline and Adventure Park

Avenel, NJ

11.2022 - 06.2025

Coordinated birthday party logistics to ensure seamless execution of events.
Engaged with children and parents, creating a welcoming and fun atmosphere.
Managed safety protocols, ensuring compliance during all activities and events.
Oversaw setup and breakdown of party areas, maintaining cleanliness and organization.
Trained new staff on operational procedures and customer service best practices.
Developed themed party packages to enhance guest experience and increase bookings.
Collaborated with team members to efficiently coordinate decorations, food service, and entertainment for successful parties.
Reset party rooms between events by collecting trash, wiping down surfaces and sweeping floor.
Kept facilities clean and prepared party areas promptly for upcoming events.
Trained new employees on company policies, best practices in customer service excellence, as well as specific job duties associated with hosting birthday parties effectively.

Education

Bachelor of Hospitality And Tourism Management -

Montclair State University

Montclair, NJ

06-2029

John F. Kennedy Memorial High School

Iselin, NJ

06-2025

Skills

Strong organizational skills
Adaptable personality
Time management expertise
Effective delegation
Exceptional communication
Customer Service-oriented

Teamwork and collaboration
Customer service
Attention to detail
Effective multitasking
Guest service
Strong leadership