Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AccountManager

Janene Ghitkammanee

Summary

Sales professional with proven track record in optimizing sales processes and improving operational efficiency. Committed to team collaboration and consistently achieving impactful results. Skilled in data analysis and process improvement, adaptable to dynamic business environments.

Overview

21
21
years of professional experience

Work History

Account Manager

Centene / West Region Medicare Sales
11.2019 - 05.2025

Support Regional Agency Managers (RAM), Broker Agents and their agencies in AZ, NV and NM in various aspects of Sales and Events.

Duties Include:

  • Salesforce Admin for Medicare (Multi-State)

Lead Distribution

Reporting

Manage Auto-Assignment setup

  • Agent Center

Maintain Seminar and Training submissions to Website for external Broker Agent access

  • New Employee Onboarding, including hardware and software setup and access
  • Ordering Promo Items, and event supplies using Coupa System
  • Vendor Set-up with A/P

Provide and verify necessary forms for A/P approval

Upon approval, submit payment requests/invoices for Health Fairs / Sr. Expos / Sponsorships

  • Coordinate large scale local Broker Events

Sales Operations Analyst

Centene / Health Net of California
08.2004 - 03.2019

Maintain compliance of employee agent regulated licensing, appointments and training including but not limited to AHIP/CMS/ACA/FFM training based on individual state requirements for all sales associates participating in the Employee Sales Incentive program.

Duties include:

  • Managing and tracking licensing, certification and compliance served throughout organization in Commercial Group, Medicare, ACA and MediCal
  • Project Manage facilitation with sales organization leaders to maintain the most accurate team reporting hierarchy of 300+ associates
  • Support Sales Events end to end, planning and execution
  • Sales Administration Specialist

Education

Graduate -

Moore High School
Louisville, KY

Certified Nurse Assistant - Nursing

Jefferson Vocational
Louisville, KY

Commercial Art Studies - undefined

Jefferson Community College
Louisville, KY

Skills

  • MS Office (Word, Excel and PowerPoint)
  • Adobe Acrobat
  • SalesForce
  • Custom Point
  • Canva
  • Drop Box
  • Salesforce administration

  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Multitasking
  • Reliability
  • Self motivation

Accomplishments

  • Created budget-conscious process for ordering, tracking and redeployment of equipment and software within Western Region sales teams
  • Perform quarterly internal licensing audits to help identify and correct possible deficiencies in our processes
  • Major contributor to Facilities and IT Deskside Support with floor reshuffles and reconfiguration
  • Responsible for developing new processes to streamline the integration of CNC East sales team into existing process for licensing and certification tracking in preparation for Open Enrollment season
  • Project Manage the annual appointment of more than 1400 licenses for TTEC contractors

Timeline

Account Manager

Centene / West Region Medicare Sales
11.2019 - 05.2025

Sales Operations Analyst

Centene / Health Net of California
08.2004 - 03.2019

Certified Nurse Assistant - Nursing

Jefferson Vocational

Commercial Art Studies - undefined

Jefferson Community College

Graduate -

Moore High School
Janene Ghitkammanee