Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jan Enrique Solis Ordonez

New York,NY

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

1
1
year of professional experience

Work History

Restaurant Waiter

Gigino Trattoria Restaurant
Greenwich, NY
05.2023 - 10.2024
  • Greeted customers, provided menus and answered questions about menu items.
  • Assisted guests with making food and beverage selections.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.

Factory Worker

Terminal Warehouse
512 Cherry Lane, Floral Park , NY
05.2023 - 05.2024
  • Operated machinery to produce parts and products according to specifications.
  • Maintained inventory of materials and supplies, ensuring adequate stock levels.
  • Monitored production processes, troubleshooting any issues that arose.
  • Performed quality control checks on all products prior to packaging.

Education

High School Diploma -

Neutra Senora De Rosario
Columbia
07-2007

Skills

  • Service Quality
  • Food presentation
  • Food hygiene
  • Customer loyalty programs
  • Menu knowledge
  • Food service delivery
  • Alcoholic beverage service
  • Table Setting
  • Order Taking
  • Order Management
  • Food safety understanding
  • Point of Sale (POS) system operations
  • Guest Relations Management
  • Check payment processing
  • Hospitality and accommodation

Languages

Spanish
Professional

Timeline

Restaurant Waiter

Gigino Trattoria Restaurant
05.2023 - 10.2024

Factory Worker

Terminal Warehouse
05.2023 - 05.2024

High School Diploma -

Neutra Senora De Rosario
Jan Enrique Solis Ordonez