Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Janera Carter

Utica,NY

Summary

Professional with strong background in customer service and food preparation, equipped to excel in team-oriented environments. Skilled in maintaining high standards of cleanliness, efficiency, and safety while adapting to changing operational needs. Known for reliability, effective communication, and focus on delivering quality results.

Highly efficient professional well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

Dunkin' Donuts
04.2023 - 08.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Crew Member

Five Guys
08.2021 - 10.2021
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Youth Program Assistant

The Salvation Army
12.2015 - 03.2016
  • Explained and enforced rules and regulations of the youth program.
  • Created safe, fun environment for children and teens attending special programs at the facility.
  • Communicated frequently with campers and parents to meet camper needs and achieve high satisfaction ratings.
  • Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
  • Actively monitored youth behavior, intervening when necessary to maintain a positive atmosphere.
  • Assisted with youth development and other recreation programs to improve quality of camper experience.
  • Assisted supervisor by completing administrative and clerical tasks for program.

Education

GED -

New York State Education Department
New York State
06-2020

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning
  • Attention to detail
  • Customer engagement
  • Self-discipline
  • Interactive communication skills
  • Food preparation
  • Drive-thru operations
  • Crew leadership

Certification

NCCER Certification

Timeline

Crew Member

Dunkin' Donuts
04.2023 - 08.2023

Crew Member

Five Guys
08.2021 - 10.2021

Youth Program Assistant

The Salvation Army
12.2015 - 03.2016

GED -

New York State Education Department

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