To assume a challenging position which will represent career growth while allowing the use of my work experience
Knowledgeable and dedicated professional with several years of experience using outstanding planning, problem-solving and data entry skills. Well-versed in best practices and processes of industry.
Overview
2026
2026
years of professional experience
Work History
Assistant Office Manager
SUNSHINE MINDS BEHAVIOR SERVICES
2024 - Current
Managed daily operations, ensuring timely completion of tasks and maintaining a well-organized work environment.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Maintained inventory of office supplies, proactively restocking materials when needed to minimize downtime due to shortages.
Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
Transferred and directed phone calls, guests, and mail to correct staff members.
Supported the Office Manager with various tasks such as preparing reports or presentations for executive-level meetings.
Recorded expenses and maintained accounting records.
Review and audit Registered Behavior Technicians' (RBT), BCaBA, and BCBA session notes, weekly logs, and service logs for completeness and compliance.
Maintain up-to-date documentation for all staff, including credentials, certifications, and training records.
Conduct regular verification of insurance eligibility for current and new clients.
Track and verify incoming insurance payments and coordinate with billing department for accuracy.
Enter and maintain new client records in internal systems (e.g., billing, scheduling, EHR).
Contact clients’ guardians or caregivers with appointment reminders, changes in service schedules, or other important updates.
Conduct routine client satisfaction surveys with guardians to gather feedback and improve services.
Provide administrative support to BCBAs and clinical team, including calendar coordination and communication follow-ups.
Assist with onboarding new staff by collecting required documentation and scheduling orientations.
Monitor compliance deadlines and follow up with staff regarding missing or expired documents.
Prepare and compile reports for internal audits, staff meetings, and management reviews.
Lunch Aide
Loxahatchee Grove Elementary
04.2019 - 02.2020
Supervising students behavior during lunch and ensure students are safe, orderly, and mannerly.
Helping students cut food, pour liquids, and learn proper table manners.
Encouraging positive habits, helping students learn to take responsibility for cleaning up after themselves.
Assisting with clean up help students clean up after lunch.
Performing other duties such as assisting with playground equipment, administering first aid, or transporting students.
Working work with teachers, parents, and other staff members.
Associate Registrar
Palm Beach Academy Health And Beauty
03.2013 - 03.2018
Advised students on various aspects of their educational plans including course selection.
Conducted audits on student records for accuracy and completeness of information.
Coordinated the transfer of transcripts from other institutions into the registrar's office.
Resolved conflicts between students and faculty regarding scheduling issues or discrepancies.
Created documents such as letters of intent, diplomas, degree verifications.
Prepared official transcripts upon request following institutional policy guidelines.
Performed daily maintenance tasks on the school's database system.
Answered questions and fulfilled requests with friendly and knowledgeable service.
Proofread documents carefully to check accuracy and completeness of all paperwork.
Data Entry Clerk II
BEAUTY SCHOOLS OF AMERICA
03.2006 - 03.2013
Assiting students with registrar questions
Student letters
Assiting students with workforce paper work
Weekly percentage report
Post students attendance in the class system
Keep all the attendance rosters organized
Post student grades in the class system
Print and hand out weekly hours
Certify Students who have completed there course.
Reviewed existing information for accuracy and made necessary corrections.
Verified accuracy and completeness of data entry into the database system.
Organized files according to established procedures for easy retrieval later on.
Scanned documents into appropriate databases for storage purposes.
Provided support to management staff in regards to data entry processes.
Collaborated with other departments to resolve issues regarding incorrect data entries.
Updated existing records with new or revised information as needed.
General Office Clerk
YELLOW TRANSPORTATION INC
03.2008 - 07.2008
Answer phones and provide customer assistance in response to inquiries
Refer to appropriate personnel as needed
Investigate customer complaints and solve problems as necessary
Prepare, issue, and send out receipts, bills, and invoices
Receive customer calls for pickups
Give information to drivers for freight pickup and assist drivers on problems with pickups
Responsible for tracking, transfer manifest and entering data to computer’s terminal
Assist staff with general office duties.
Processed incoming and outgoing mail daily utilizing postage machines when necessary.
Answered phone calls and directed them to the appropriate personnel.
Monitored incoming emails and responded to inquiries in a timely manner.
Verified accuracy of invoices against purchase orders prior to payment processing.
Education
HIGH SCHOOL DIPLOMA -
CHRISTIAN ACADEMY
MIAMI LAKES, FL
COMPLETED 900HRS FULL SPECIALIST COURSE, PASSED STATE LICENSING EXAM -