Ja’Nese Mitchell
North Little Rock,AR
Summary
Friendly and energetic worker with over 17 years of experience in childcare and education. Motivated to explore a new career to exhibit my commitment to customer service, ability to build productive relationships, resolve complex issues, and win client/customer loyalty.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Full Potential Child Development Center
09.2023 - Current
- Demonstrate proficiencies in telephone and front desk reception during peak times of student drop-off and pick-up
- Assist in maintaining accurate records and documentation for child development assessments.
- Coordinates communication between parents, educators, and therapists to support developmental goals.
- Provide prompt, courteous and knowledgeable assistance for perspective and current families
Floater
Full Potential Child Development Center
07.2014 - 09.2023
- Assist staff in approximately 25 classrooms with daily classroom functions when necessary
- Supervise students and monitor student participation during all classroom activities
- Address behavioral and learning issues with parents and the center’s management
- Ensure classrooms are kept clean and free of hazards
- Calm upset/angry parents, research and rapidly solve problems and rebuild parents’ trust to prevent loss of student enrollment
- Anticipate parents’ needs and take ownership of parents’ concerns and requests; acts decisively to ensure parents’ satisfaction; report all glitches to Supervisor for further follow up
- Managed enrollment and qualification records for approximately 350 students
Classroom Teacher
Full Potential Child Development Center
08.2009 - 07.2014
- Promote language development skills through reading and storytelling
- Organize small groups of children while transitioning to and from outdoor play
- Engage with children individually to meet their emotional and physical needs
- Plan and lead activities to develop students’ physical, emotional and social growth
- Maintain head-count and attendance sheets
- Communicated regularly with parents about daily activities and behavior
Education
High School Diploma -
North Little Rock High School
North Little Rock, AR05.2006
Skills
- Strong time management and organizational skills with the ability to manage multiple tasks and balance shifting priorities
- Positive attitude and excellent communication skills
- Highly responsible, reliable and flexible
Languages
English
Native or Bilingual
Timeline
Administrative Assistant
Full Potential Child Development Center
09.2023 - Current
Floater
Full Potential Child Development Center
07.2014 - 09.2023
Classroom Teacher
Full Potential Child Development Center
08.2009 - 07.2014
High School Diploma -
North Little Rock High School