Hi, I’m
Janese Wright
Killeen,TX
Summary
Knowledgeable [Desired Position] with solid background in assisting chefs and maintaining kitchen cleanliness. Proven ability to support meal preparation and ensure efficient kitchen operations. Demonstrated skills in food safety and teamwork.
Overview
12
years of professional experience
Work History
CEFCO Convenience Stores
Kitchen Helper
05.2025 - Current
Job overview
- Maintained cleanliness and organization in the kitchen, including washing dishes, sanitizing surfaces, and disposing of waste, contributing to a hygienic and safe workspace
- Supported the kitchen team in food plating and presentation, adhering to established standards for visual appeal and quality
- Operated kitchen equipment, such as slicers, mixers, and grinders, with precision and following all safety guidelines to contribute to a well-functioning kitchen
- Provided support during busy periods by anticipating needs and stepping in to assist where necessary, contributing to a well-coordinated kitchen operation
- Operated dishwashing equipment and maintained a steady flow of clean dishes for kitchen staff, ensuring a continuous supply for meal preparation
- Adhered to food safety regulations and guidelines, including proper storage and labeling of perishable items, minimizing the risk of contamination
Pyramid Healthcare
Medical Assistant
03.2024 - 09.2024
Job overview
- Assisted physicians and nurses in patient examinations, procedures, and treatments
- Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
- Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
- Administered medications under the direction of healthcare professionals
- Performed basic laboratory tests including collecting specimens and conducting routine tests
- Managed patient medical records by accurately documenting information in electronic health record systems
- Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
- Educated patients on medication instructions, post-treatment care, and preventive measures
- Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
The Board of child care
Treatment Support Specialist
04.2021 - 12.2022
Job overview
- Provided comprehensive support to match participants, ensuring a positive and successful experience throughout the matching process
- Offered guidance and resources to mentors and mentees, assisting them in setting goals, developing action plans, and tracking progress
- Conducted regular check-ins with matches to assess satisfaction levels, identify areas for improvement, and provide necessary support
- Resolved conflicts or issues that arose between mentors and mentees through active listening, mediation techniques, and problem-solving skills
- Provided ongoing training opportunities for mentors on topics such as effective communication skills, goal-setting techniques, cultural sensitivity awareness etc
- Assessed mentor qualifications during the screening process to ensure compatibility with potential mentees' needs
Unified Community Connection, Inc.
Med Tech
05.2021 - 08.2022
Job overview
- Provided compassionate and personalized care to patients as a Med Tech Caregiver
- Administered medications and treatments according to physician orders, ensuring accurate dosages and proper documentation
- Assisted patients with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting
- Collaborated with healthcare team members to develop individualized care plans based on patient needs and goals
- Responded promptly to emergency situations by following established protocols and providing necessary assistance
- Supported patients' emotional well-being by actively listening, offering comfort, and providing companionship
- Provided support during end-of-life care by assisting with pain management strategies and emotional support for both the patient and their loved ones
- Maintained a calm demeanor in high-stress situations while prioritizing tasks effectively
- Followed HIPAA guidelines to protect patient privacy and confidentiality
The Home Depot
Warehouse Associate
08.2020 - 07.2022
Job overview
- Received, inspected, and documented incoming shipments of products
- Efficiently organized and maintained inventory in accordance with company standards
- Collaborated with team members to complete daily tasks in a timely manner
- Maintained a clean and organized work area, promoting safety and efficiency
- Followed all safety protocols and procedures while operating machinery or handling hazardous materials
- Collaborated with cross-functional teams to resolve customer inquiries or complaints regarding product availability or delivery status
Julia Manor Nursing and Rehabilitation Center
Dietary Aide
03.2018 - 09.2020
Job overview
- Assisted in the preparation and serving of meals to patients, ensuring adherence to dietary restrictions and preferences
- Collaborated with dietitians and healthcare professionals to develop specialized meal plans for patients with specific dietary needs
- Maintained accurate records of patient food intake, allergies, and special requests
- Monitored inventory levels of food supplies and notified supervisor when items needed to be restocked
- Followed proper sanitation procedures in handling food, utensils, and equipment to maintain a clean and safe environment
- Provided excellent customer service by addressing patient inquiries regarding menu options and accommodating their individual preferences
- Distributed trays to patients' rooms accurately according to prescribed diets
- Assisted in monitoring patients' nutritional status by recording weight changes or other relevant information as directed by the healthcare team
- Closely followed all safety protocols while handling kitchen equipment such as knives, slicers, ovens, etc
- Served as a liaison between kitchen staff, nursing staff, and patients to ensure smooth communication regarding dietary requirements
- Catered meals for special events or meetings within the facility upon request from supervisors or management team members
Walmart
Cashier/Customer Service
12.2017 - 09.2019
Job overview
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers or colleagues
Cracker Barrel
Grill Cook/Prep Cook
03.2015 - 12.2017
Job overview
- Prepared and cooked a variety of grilled dishes, including burgers, steaks, chicken, and seafood
- Ensured food quality by closely monitoring cooking times and temperatures to meet customer preferences
- Maintained cleanliness and organization of the grill area, following all health and safety regulations
- Collaborated with kitchen staff to coordinate timing of grilled items with other menu items for efficient service
- Followed recipes accurately to maintain consistency in flavor profiles for grilled dishes
- Operated grilling equipment safely and efficiently, performing regular maintenance checks as needed
- Communicated effectively with servers and kitchen staff to ensure timely preparation and delivery of grilled orders
- Consistently achieved XX% customer satisfaction ratings through prompt service and high-quality grilled dishes
- Successfully handled high-volume periods during peak hours without compromising food quality or customer satisfaction
Teleperformance
Call Center Representative
02.2013 - 11.2014
Job overview
- Provided excellent customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction
- Demonstrated strong product knowledge to effectively answer questions and provide accurate information to customers
- Utilized CRM software to document and track customer interactions, ensuring accurate record-keeping and follow-up actions
- Consistently met or exceeded individual performance metrics including call quality, average handle time, and customer satisfaction ratings
- Identified opportunities for process improvement within the call center operations resulting in increased efficiency and productivity
- Participated in regular coaching sessions with supervisors to enhance skills and address areas for improvement identified through quality monitoring processes
Education
Grand Canyon UniversityPhoenix, AZ
college in science health administration
06.2025
Ultimate Medical AcademyClearwater, FL
Associate's degree from Health Science
06.2023
North Hagerstown High SchoolHagerstown, MD
High school diploma
06.2010
Skills
- Conflict management
- Home care
- Quick service & fast food restaurant (10 years)
- Patient care (8 years)
- Senior care
- Report writing
- Vital signs
- Computer skills
- Administrative experience (3 years)
- Time management (10 years)
- Computer literacy (6 years)
- Triage
- EMR systems
- Typing
- Medical terminology
- Windows
- Packaging
- Basic knife skills
- Loss prevention
- Microsoft Word
- Hospitality
- Writing skills
- Leadership
- Dishwashing
- Food handling
Timeline
Kitchen Helper
CEFCO Convenience Stores
05.2025 - Current
Medical Assistant
Pyramid Healthcare
03.2024 - 09.2024
Med Tech
Unified Community Connection, Inc.
05.2021 - 08.2022
Treatment Support Specialist
The Board of child care
04.2021 - 12.2022
Warehouse Associate
The Home Depot
08.2020 - 07.2022
Dietary Aide
Julia Manor Nursing and Rehabilitation Center
03.2018 - 09.2020
Cashier/Customer Service
Walmart
12.2017 - 09.2019
Grill Cook/Prep Cook
Cracker Barrel
03.2015 - 12.2017
Call Center Representative
Teleperformance
02.2013 - 11.2014
Ultimate Medical Academy
Associate's degree from Health Science
North Hagerstown High School
High school diploma
Grand Canyon University
college in science health administration
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