Summary
Overview
Work History
Education
Skills
Timeline
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Janessa Aguirre

Sherwood,AR

Summary

Successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Friendly and reliable offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

3
3
years of professional experience

Work History

Old Mill Pizza

ServerLine CookBartender
09.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

Quiktrip

Clerk
11.2021 - 09.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Identified issues, analyzed information and provided solutions to problems.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Checked and tested foods to verify quality and temperature.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.

Hobby Lobby Warehouse

Stocker
09.2020 - 01.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much 50 pounds.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Helped train new employees in safe practices and warehouse procedures.
  • Unpacked and repacked items in different quantities and configurations for shipment.

Education

High School Diploma -

Southwestern Christian University
Bethany, OK

Skills

  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Self-Motivated
  • Teamwork and Collaboration
  • Planning and Coordination
  • Organization and Time Management
  • Clerical Support
  • Teambuilding
  • Decision-Making
  • Critical Thinking
  • Excellent Communication
  • Dependable and Responsible
  • Guest Relations Management
  • Transactions and Cash Handling
  • Food and Beverage Service

Timeline

Old Mill Pizza

ServerLine CookBartender
09.2023 - Current

Quiktrip

Clerk
11.2021 - 09.2023

Hobby Lobby Warehouse

Stocker
09.2020 - 01.2021

High School Diploma -

Southwestern Christian University

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Janessa Aguirre