Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Janessa Duggan

Edmond,OK

Summary

Motivated and driven with an optimistic personality. Strive to face new learning opportunities with an excited attitude. Focused on staying well-organized when handling many tasks at once. Always work to maintain effective and positive communication with both clients and coworkers.

Overview

5
5
years of professional experience
3
3

Certifications

Work History

Server

Chelino's Mexican Restaurant
02.2022 - 07.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, and trays.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and ready to meet customer needs.

Hostess

Uncle Julios
05.2023 - 11.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Answered phone calls to take orders, give information and document reservations.
  • Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Cleaner

Precision Construction And Design
05.2019 - 05.2020
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Removed trash, debris and other waste materials from premises.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned building floors by sweeping, mopping, and scrubbing floors.

Education

High School Diploma -

Insight School Of Oklahoma
Midwest City, OK
12.2022

Skills

  • Organization and Time Management
  • Guest Satisfaction
  • Phone Inquiries
  • Interactive Communication Skills
  • Quick Learner
  • Adaptable and Flexible
  • Cleaning and Sanitation
  • Warm and Friendly
  • Memory Retention
  • Strong Work Ethic
  • Hospitality Service Expertise
  • High-Energy and Stamina

Certification

  • Food Handler's License
  • National Certified Phlebotomy Technician
  • Alcohol Beverage Employee License

Timeline

Hostess

Uncle Julios
05.2023 - 11.2023

Server

Chelino's Mexican Restaurant
02.2022 - 07.2024

Cleaner

Precision Construction And Design
05.2019 - 05.2020

High School Diploma -

Insight School Of Oklahoma
Janessa Duggan