Janessa Evans
Newburgh,IN
Summary
Dynamic fitness and salon entrepreneur with a proven track record at YMCA, excelling in strategic planning and customer service. Successfully developed tailored fitness programs and innovative marketing strategies, boosting client retention and satisfaction. Skilled in hair styling techniques and team collaboration, fostering a positive environment that drives results and enhances overall wellness.
Although I still have a stylist flair, since my children have been born, I’ve gathered a passion to work with kids. My youngest son Ari has Autism and learning to navigate that is something I feel like I could bring to the table in the position available. I enjoy working with playing with crafting with, and learning with kids. I have volunteered and planned many events in preschool through elementary. I have been room mom I have came in to sub for classes while teachers enjoyed teacher, appreciation events, and I am now currently working with Ari’s ABA therapist who is teaching me how to work with Ari at home on a daily basis through his struggles.
I believe that I can handle this position and do it with a kind heart and fun.
Overview
12
12
years of professional experience
Work History
Salon Owner
Self Employment
03.2021 - Current
- Assisted clients in developing personalized fitness goals and plans.
- Demonstrated proper exercise techniques and safety protocols to ensure client success.
- Led group fitness classes, fostering a positive and motivating environment.
- Maintained cleanliness and organization of fitness equipment and training spaces.
- Provided feedback to clients on performance improvements and areas for growth.
- Collaborated with team members to create engaging fitness programs tailored to diverse needs.
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
Gym Owner
Self Owned Gym
02.2015 - 03.2021
- Developed and implemented fitness programs tailored to diverse client needs.
- Managed daily operations, including scheduling, staffing, and inventory control.
- Cultivated a welcoming gym environment through exceptional customer service and community engagement.
- Trained and mentored staff in best practices for client interaction and fitness instruction.
- Utilized membership management software to streamline enrollment processes and track member progress.
- Analyzed industry trends to adapt services, ensuring competitive positioning within the market.
- Enhanced overall client satisfaction by consistently maintaining a clean, safe, and welcoming gym environment.
- Achieved growth in membership numbers by offering special promotions, referral incentives, and targeted advertising campaigns.
- Evaluated member feedback on gym facilities and services to make continuous improvements in response to their needs.
- Increased gym revenue through effective marketing strategies and community outreach initiatives.
- Managed daily operations of the gym, including staff scheduling, equipment maintenance, and financial oversight.
- Implemented diverse group fitness classes to cater to various skill levels and interests among clients.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Salon Owner
Self Employment
01.2015 - 01.2021
- Established operational protocols to enhance service delivery and client satisfaction.
- Managed daily salon operations, including scheduling, inventory management, and employee training.
- Developed marketing strategies to attract new clients and retain existing ones through promotions and loyalty programs.
- Oversaw financial management, including budgeting, pricing analysis, and expense tracking to ensure profitability.
- Implemented customer feedback systems to identify areas for service improvement and address client concerns effectively.
- Trained and mentored staff in advanced techniques and customer service best practices to elevate service quality.
- Streamlined appointment booking processes using salon management software to enhance operational efficiency and reduce wait times.
- Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
- Nurtured a vibrant salon culture by organizing team-building activities and recognizing outstanding employee performance.
- Maintained daily, monthly, and quarterly records of costs and revenue.
- Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
- Implemented a loyalty program to reward frequent customers, encouraging repeat business and word-of-mouth referrals.
- Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
- Maintained staff records and work schedules.
- Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
- Oversaw daily salon operations and performed general salon tasks.
- Cultivated positive relationships with suppliers, negotiating favorable terms for product purchasing and delivery schedules.
- Increased client retention by delivering exceptional customer service and maintaining a welcoming atmosphere.
Fitness Instructor
Ymca
01.2014 - 01.2015
- Assisted clients in developing personalized fitness goals and plans.
- Demonstrated proper exercise techniques and safety protocols to ensure client success.
- Led group fitness classes, fostering a positive and motivating environment.
- Maintained cleanliness and organization of fitness equipment and training spaces.
- Provided feedback to clients on performance improvements and areas for growth.
- Collaborated with team members to create engaging fitness programs tailored to diverse needs.
- Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
- Helped clients reach fitness objectives by providing encouragement and motivation.
- Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
- Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
- Designed innovative fitness plans to keep clients engaged.
- Boosted client motivation by developing personalized fitness programs tailored to individual goals and abilities.
- Maintained clean and organized fitness facilities, providing a safe and welcoming space for all gym members.
- Provided clients with nutrition and lifestyle advice to support overall health and wellness.
- Utilized social media and other marketing strategies to promote gym programs and services, attracting new clients and increasing revenue.
Education
Licenses For Stylist -
A Cut Above Beauty College
Greenwood IN High School Diploma - General Studies
Forest Park Highschool
Ferdinand, ID05.2003
Skills
- Extensions
- Hand and power tools
- Hair styling techniques
- Planning and execution
- Skin care treatments
- Supervisory skills
- Appointment scheduling
- Hair coloring
- Strategic planning
- Performance evaluations
- Artistic flair
- Hair cutting
- Financial administration
- Health and safety
- Skin care
- Makeup and facials
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Problem-solving abilities
- Attention to detail
Timeline
Salon Owner
Self Employment
03.2021 - Current
Gym Owner
Self Owned Gym
02.2015 - 03.2021
Salon Owner
Self Employment
01.2015 - 01.2021
Fitness Instructor
Ymca
01.2014 - 01.2015
Licenses For Stylist -
A Cut Above Beauty College
High School Diploma - General Studies
Forest Park Highschool
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