Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Janessa L. Vasquez

Hesperia

Summary

To gain employment within the Sheriffs Dispatch Communications.

A highly motivated team player that thrives in the workforce under any situational environments. Dedicated to bringing a positive attitude and sense of

Overview

4
4
years of professional experience

Work History

Recycling Ambassador

Palm Springs Disposal Services
04.2024 - Current
  • Exhibited exceptional typing skills in various professional settings.
  • Engaged with community members to promote brand awareness and drive customer loyalty.
  • Organized events to connect stakeholders with brand initiatives and enhance visibility.
  • Provided training and support for new ambassadors, ensuring consistent messaging across platforms.
  • Fostered relationships with local organizations to expand collaboration opportunities and strengthen community ties.

Customer Service Representative

Jack Henry & Associates
03.2022 - 07.2023
  • Resolved customer inquiries, enhancing satisfaction and loyalty through effective communication.
  • Collaborated with team members to streamline service processes, improving response times.
  • Addressed complex issues by implementing problem-solving strategies, resulting in consistent resolutions.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Achieved consistent accuracy in rapid data entry.

Warehouse Specialist

Amazon.com Inc.
09.2021 - 12.2022
  • Ensure all orders are packed properly and shipped in a timely manner to their necessary location.
  • Supervised other warehouse workers to see that all employees are practicing safe and efficient maneuvers in moderately dangerous environments.
  • Utilize all company guidelines to prevent any probable or possible accidents.
  • Respond to any discrepancies using a calm, but professional tone to de-escalate any issues from disgruntled employees or customers.
  • Work with Human Resources department to keep track of all team members hours so that there are no issues with any time cards or pay overages.

Education

High School Diploma - undefined

Corona High School
Corona, California
06.2014

Skills

  • Customer Satisfaction
  • Basic IT knowledge
  • Time Management
  • Microsoft Office
  • Microsoft PowerPoint
  • Team Management
  • Leadership

References

August Martinez- (760)534-0116

Lauren Saldivar- (760) 574-8351

Brandon Resendez- (760) 498-5046

Timeline

Recycling Ambassador

Palm Springs Disposal Services
04.2024 - Current

Customer Service Representative

Jack Henry & Associates
03.2022 - 07.2023

Warehouse Specialist

Amazon.com Inc.
09.2021 - 12.2022

High School Diploma - undefined

Corona High School

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