JANESSA MAY CAGUIAT
Huntington Beach,CA
Summary
Dependable college student with experience in port security and customer service. Promoted to Port Security Officer for effectively managing traffic and enforcing safety protocols while maintaining professionalism under pressure. Enthusiastic port security officer with a strong background in customer service and communication. Skilled in traffic management and reporting security breaches, contributing to a safe and organized environment for all port users.
Overview
2
2
years of professional experience
Work History
Port Security
City of Ketchikan
Ketchikan, AK
04.2026 - 08.2026
- Patrol restricted and non-restricted port areas on foot to detect and report security breaches. Manage vehicle and pedestrian traffic, operating designated crossings and walkways to ensure safe passage. Enforce the Ketchikan Passenger Facility Security Plan (FSP) and handle safety barrier placements. Use two-way radios and cell phones to coordinate safety info with staff, local authorities, and cruise lines.
- Accomplishments/results (numbers are especially useful): After one season I was promoted to Port Security Officer.
Port Security Officer
City of Ketchikan
Ketchikan, AK
04.2026 - 08.2026
- Patrolled restricted and non-restricted port areas on foot to identify, prevent, and report potential security breaches.
- Managed vehicle and pedestrian traffic at designated crossings and walkways to promote safe and orderly passage.
- Enforced the Ketchikan Passenger Facility Security Plan (FSP) and maintained proper placement of safety barriers.
- Used two-way radios and cell phones to communicate safety information with security staff, local authorities, and cruise line personnel.
- Responded to changing conditions and coordinated effectively with multiple teams in a busy port environment.
- Promoted to Port Security Officer after successfully completing one season in port security.
Barista
Local Grounds
Ketchikan, AK
10.2024 - 08.2026
- Greet customers warmly and take orders accurately Answer menu questions and recommend drinks. Process cash and digital card payments. Grind coffee beans and pull espresso shots. Steam and texture milk for lattes and cappuccinos. Create latte art and follow exact drink recipes. Sanitize espresso machines, grinders, and counters. Restock cups, lids, syrups, and milk supplies. Empty trash and clean the seating or service area.
Barista
Local Grounds
Ketchikan, AK
10.2024 - 08.2026
- Welcomed customers, accurately took orders, answered menu questions, and recommended beverages based on customer preferences.
- Processed cash and digital card payments accurately and professionally.
- Prepared espresso beverages by grinding coffee beans, pulling espresso shots, and steaming and texturing milk.
- Created latte art while consistently following established recipes and preparation standards.
- Maintained clean and sanitary espresso machines, grinders, counters, service areas, and seating areas.
- Monitored and restocked cups, lids, syrups, milk, and other essential supplies.
- Worked efficiently in a fast-paced environment while maintaining positive customer service.
Port Security
City of Ketchikan
Ketchikan, AK
04.2025 - 10.2025
- Patrol restricted and non-restricted port areas on foot to detect and report security breaches. Manage vehicle and pedestrian traffic, operating designated crossings and walkways to ensure safe passage. Enforce the Ketchikan Passenger Facility Security Plan (FSP) and handle safety barrier placements. Use two-way radios and cell phones to coordinate safety info with staff, local authorities, and cruise lines.
- Accomplishments/results (numbers are especially useful): After one season I was promoted to Port Security Officer.
Port Security
City of Ketchikan
Ketchikan, AK
04.2025 - 10.2025
- Patrolled restricted and non-restricted port areas to detect and report security concerns.
- Managed pedestrian and vehicle traffic while ensuring safe passage through designated crossings and walkways.
- Followed and enforced requirements outlined in the Ketchikan Passenger Facility Security Plan (FSP).
- Placed and maintained safety barriers as required for port operations.
- Communicated safety information with staff, local authorities, and cruise lines using two-way radios and cell phones.
- Demonstrated reliability and strong performance, leading to promotion to Port Security Officer for the following season.
Education
Third-Year College -
Arizona State University
01-2028
High School Diploma -
Ketchikan High School
Ketchikan, AK01-2024
Skills
- Word processing and document creation
- Presentation design and delivery
- Media hardware utilization
- Production equipment operation
- Microsoft 365 applications
- Google Workspace tools
- Effective communication techniques
- Team collaboration and adaptability
- Security and safety protocols
- Customer service excellence
Skills
- Languages: English and can understand Tagalog
- Languages: English; conversational understanding of Tagalog
7. Other
- Projects: National Honor Society Projects
- Awards: Numerous gymnastics awards
- Leadership: Secretary National Honor Society
Timeline
Port Security
City of Ketchikan
04.2026 - 08.2026
Port Security Officer
City of Ketchikan
04.2026 - 08.2026
Port Security
City of Ketchikan
04.2025 - 10.2025
Port Security
City of Ketchikan
04.2025 - 10.2025
Barista
Local Grounds
10.2024 - 08.2026
Barista
Local Grounds
10.2024 - 08.2026
Third-Year College -
Arizona State University
High School Diploma -
Ketchikan High School