Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Janessa Navarro

Janessa Navarro

New York,NY

Summary

Detail-oriented and certified Marketo Expert with 2 years of experience in automating marketing platforms and managing client relationships. Proven expertise in Salesforce, HTML, CSS, and Tableau, with a strong focus on optimizing marketing workflows and enhancing campaign performance. Adept at data analysis, problem-solving, and collaborating with cross-functional teams to deliver impactful marketing solutions. Known for exceptional organizational skills and the ability to manage multiple clients and projects simultaneously.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Marketing Operations Associate

Nomad Marketing
New York, NY
05.2022 - Current
  • Served as main client contact, facilitating effective communication and project goal comprehension.
  • Administer various marketing automation platforms including Marketo and HubSpot, optimizing workflows, campaigns, and processes to drive client success.
  • Applied HTML and CSS coding expertise to tailor email templates, landing pages, and various digital assets, delivering a unified brand encounter throughout all marketing channels.
  • Utilized Google Suite and Excel to analyze marketing data, generate reports, and track KPIs for facilitating data-driven decision-making and continuous improvement.

Barista

Blank Street
New York, NY
06.2021 - 04.2022
  • Greeted customers and was able to maintain positive and friendly interactions to ensure customer loyalty
  • Memorized regular customers' orders and preferences to be able to provide personalized suggestions and friendly service
  • Maintained an organized and tidy workflow to keep up with the fast-paced environment

Education

Bachelor of Science - Media, Culture, And Communications

New York University
New York, NY
05-2022

Skills

  • Marketo
  • Salesforce
  • Web Development (HTML and CSS)
  • Tableau
  • Excel
  • Project Management
  • Team Collaboration
  • Campaign Metrics and Reporting

Certification

  • Adobe Certified Expert-Marketo Engage Business Practitioner

Timeline

Marketing Operations Associate

Nomad Marketing
05.2022 - Current

Barista

Blank Street
06.2021 - 04.2022

Bachelor of Science - Media, Culture, And Communications

New York University

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Janessa Navarro