Janessa Ortiz
Center Valley,PA
Overview
4
4
years of professional experience
Work History
Hostess
Foundation Tavern
06.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Patient Care Assistant
St Lukes Bethlehem
01.2023 - Current
- Assist patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Obtain vital signs and glucose and report results to staff, nurse, or physician to identify changes from prior measurements.
- Document information in patient charts and communicate status updates to the interdisciplinary team.
- Assist in codes and other hospital crisis events.
- Obtain a variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
Patient Care Assistant
Bethlehem Manor Memory Care
03.2022 - 01.2023
- Assist patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Assist with feedings and resident ADLs.
- Used mobility devices to transport patients.
Bereavement Assistant
Family Pillars Hospice
06.2020 - 03.2022
- Managed phone calls for bereaved as well as cards.
- Assisted bereavement coordinator with daily tasks.
- Volunteered to visit hospice patients.
- Assisted around the office when office staff needed assistance.
Education
Nursing
DeSales University
Center Valley, PAHigh School Diploma -
Catasauqua Senior High School
Northampton, PA06.2021
Skills
- Hardworking
- First Aid Certification
- CPR Certification
- Vital signs/Glucose testing
- Phlebotomy
- HIPPA Compliance
Timeline
Hostess
Foundation Tavern
06.2023 - Current
Patient Care Assistant
St Lukes Bethlehem
01.2023 - Current
Patient Care Assistant
Bethlehem Manor Memory Care
03.2022 - 01.2023
Bereavement Assistant
Family Pillars Hospice
06.2020 - 03.2022
Nursing
DeSales University
High School Diploma -
Catasauqua Senior High School
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