Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Feeding America Riverside
02.2024 - Current
Maintained clean, neat, and operational facilities to serve program needs.
Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
Maintained clean facilities to better serve program needs.
Collaborated with local organizations to provide food baskets to families in need.
Front Desk
Planet Fitness
04.2021 - Current
Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
Handled emergency situations calmly and professionally while following proper protocols.
Improved communication between shifts by creating detailed handover notes outlining important tasks or issues encountered during each shift.
Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
Trained new employees on front desk procedures, contributing to a well-prepared team.
Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
Handled equipment, chemicals, and materials properly and with caution.
Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
Team Member
Chick Fil A
08.2020 - 04.2021
As a team member, I assisted customers by taking orders, answering questions, and preparing their orders
I was also responsible for providing a pleasant experience for customers and third-party delivery drivers and promptly getting their orders to them.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.