Janessa Padilla
Riverside,CA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help the team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Volunteer
Feeding America Riverside
02.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Participated in volunteer orientations and training sessions to learn about organizational changes and mission updates.
- Supported underprivileged families with the distribution of essential supplies, improving their living conditions.
- Maintained clean facilities to better serve program needs.
- Collaborated with local organizations to provide food baskets to families in need.
Front Desk
Planet Fitness
04.2021 - Current
- Maintained an organized, welcoming lobby area to create a positive first impression for visitors.
- Handled emergency situations calmly and professionally while following proper protocols.
- Improved communication between shifts by creating detailed handover notes outlining important tasks or issues encountered during each shift.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved guest issues promptly, resulting in increased customer satisfaction ratings.
- Trained new employees on front desk procedures, contributing to a well-prepared team.
- Handled phone calls and inquiries professionally, directing callers to appropriate departments as needed.
- Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
- Handled equipment, chemicals, and materials properly and with caution.
- Enhanced cleanliness standards by consistently maintaining a well-organized and efficient cleaning routine.
Team Member
Chick Fil A
08.2020 - 04.2021
- As a team member, I assisted customers by taking orders, answering questions, and preparing their orders
- I was also responsible for providing a pleasant experience for customers and third-party delivery drivers and promptly getting their orders to them.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
Bachelor of Science - Nutrition and Food Science
California Baptist University
Riverside03.2025
High School Diploma -
Henry J. Kaiser High School
Fontana01.2021
Skills
- Teamwork and Collaboration
- Positive Attitude
- Organized and Efficient
- Attention to Detail
- Leadership Qualities
- Adaptability and Dependability
- Relationship Building
- Answering Phones
- Computer Skills
- Fast Learner
- Customer Service
Certification
- CPR Certified-American Heart Association
Timeline
Volunteer
Feeding America Riverside
02.2024 - Current
Front Desk
Planet Fitness
04.2021 - Current
Team Member
Chick Fil A
08.2020 - 04.2021
Bachelor of Science - Nutrition and Food Science
California Baptist University
High School Diploma -
Henry J. Kaiser High School
- CPR Certified-American Heart Association
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