Janessa Quevedo
Beaumont ,CA
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Quick learner and bilingual in Spanish .
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist /Back Office Assistant
Cedar Pointe Chiropractic Group
02.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Assisted with vitals and prepping patients for testing and therapy
- Assisted coworkers and staff members with special tasks on daily basis.
Sales Associate / Cashier
Chica's Bargains
12.2021 - 10.2023
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma -
Mojave River Academy
Beaumont, CA05.2023
Skills
- Office Administration
- File Organization
- Cash Handling
- Office Organization
- Customer Service
- Scheduling appointments
Certification
Timeline
Front Desk Receptionist /Back Office Assistant
Cedar Pointe Chiropractic Group
02.2023 - 12.2023
Sales Associate / Cashier
Chica's Bargains
12.2021 - 10.2023
High School Diploma -
Mojave River Academy
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