Janessa Rodrigue
Oxnard,CA
Summary
Driven Cashier Assistant with proven expertise in customer service and problem-solving, honed at Sodexo Food Service. Excelled in team collaboration and maintaining high sanitation standards, significantly enhancing customer satisfaction and store efficiency. Demonstrated strong communication skills and empathy, adept at managing high-pressure situations and boosting employee morale.
Overview
5
5
years of professional experience
Work History
Cashier Assistant
Sodexo Food Service
09.2018 - 01.2020
- Met customer needs through polite, friendly and attentive service.
- Maintained a clean and safe workspace, ensuring proper sanitation protocols were followed.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked with other associates to support cashiers and management needs.
- Cleaned and sanitized cashier workstation and scanning area.
- Cleaned, swept, mopped, and disinfected shop area to maintain customer safety and health.
- Demonstrated flexibility by working various shifts including weekends, holidays or evenings when required.
- Reduced wait times for customers by quickly processing transactions and maintaining an organized work area.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted with restocking shelves and inventory management to keep the store well-stocked and appealing to customers.
- Provided exceptional customer service, addressing customer inquiries and resolving issues promptly.
- Handled high-pressure situations effectively during peak hours while maintaining a professional demeanor towards customers and colleagues.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Collaborated with team members to maintain a positive work environment and boost employee morale.
- Answered questions about store policies and addressed customer concerns.
- Utilized strong communication skills in both one-on-one interactions with customers and in group settings with coworkers.
Cashier Assistant
McDonald’s
06.2015 - 09.2018
Education
Channel Islands High School
Oxnard, CA06.2018
Skills
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Patience and Empathy
- Store Cleaning
- Productivity Standards
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Cashier Assistant
Sodexo Food Service
09.2018 - 01.2020
Cashier Assistant
McDonald’s
06.2015 - 09.2018
Channel Islands High School
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