Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Janessa Thacker

Cleaner
Eastlake,OH
Janessa Thacker

Summary

Extremely dedicated, organized, and team oriented. Outstanding customer service, communication, and interpersonal skills. Highly adept at assisting coworkers and customers utilizing best practices. Detail oriented, strong organizational skills with ability to carry out tasks with minimal ● supervision.

Overview

10
years of professional experience

Work History

Genuine Cleaners LLC
Kirtland, OH

Cleaning Crew Member
10.2024 - Current

Job overview

  • Swept and mopped floors in public and private areas.
  • Vacuumed carpets, furniture, and upholstery.
  • Cleaned windows, door frames, and sills.
  • Dusted furniture, fixtures, and other surfaces.
  • Reported any damages or repairs needed to supervisor immediately.
  • Provided excellent customer service when interacting with customers or colleagues.

IATSE Local 27
Cleveland, OH

Stagehand
03.2024 - Current

Job overview

  • Loaded and unloaded equipment from trucks.
  • Set up and tore down stage sets, lighting, rigging and sound equipment.
  • Organized tools and supplies for use during production.
  • Rigged lights, curtains, scenery and other pieces for shows and events.
  • Maintained cleanliness of backstage area before, during and after productions.

Hearthside Foods Solutions
McComb, OH , OH

Laminator Operator
02.2022 - 01.2023

Job overview

  • Set up laminating machine by installing and adjusting rollers, feeder table, and other components.
  • Adjusted temperature controls to specified settings according to product specifications.
  • Monitored the machine during operation to ensure optimal performance.
  • Performed regular maintenance on lamination equipment such as lubrication of moving parts and cleaning of belts and rollers.
  • Followed safety guidelines while operating the laminating machine.
  • Checked product quality regularly for defects such as bubbles, wrinkles, misaligned edges or uneven thicknesses.
  • Calibrated machines for proper feeding speed and sheet size accuracy.

Jewelry By George
Mentor, Ohio

Jewelry Sales Associate
02.2015 - 12.2021

Job overview

  • Greeted customers and provided excellent customer service.
  • Demonstrated product knowledge to answer customer questions and inquiries.
  • Maintained an organized and clean store environment, including dusting displays regularly.
  • Created window displays that showcased new products.
  • Performed daily opening and closing procedures such as counting cash drawers and setting alarms.
  • Processed payments using point-of-sale systems, credit card machines, and cash registers.
  • Advised customers on the selection of products based on their needs and preferences.
  • Provided accurate information about warranties, pricing, policies.
  • Engaged in suggestive selling techniques to increase sales volume.
  • Resolved customer complaints in a professional manner.

Education

Mentor High School
Mentor, OH

High School Diploma
06-1997

Skills

  • Team Player
  • Organized
  • Excellent people skills
  • Flexibility
  • Problem-solving skills
  • Customer Service
  • Verbal/written communication
  • Multi-tasking
  • Positive and professional
  • Cash Handling
  • Outgoing Personality
  • Great Listening Skills
  • Sales expertise
  • Attention to detail
  • Dependable and reliable

Timeline

Cleaning Crew Member

Genuine Cleaners LLC
10.2024 - Current

Stagehand

IATSE Local 27
03.2024 - Current

Laminator Operator

Hearthside Foods Solutions
02.2022 - 01.2023

Jewelry Sales Associate

Jewelry By George
02.2015 - 12.2021

Mentor High School

High School Diploma

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Janessa ThackerCleaner