Janessa Yáñez Rodríguez
Server
San Jose,California
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized server with experience in fast-paced restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. The enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and positive attitude in stressful situations and high-volume environments. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level server position. Ready to help the team achieve company goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Babysitter
Jennifer Rodriguez
San Jose , CA
06.2019 - 02.2020
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated positively with children and guardians.
- Assisted children with homework assignments and special projects across different subjects.
- Prepared healthy, age-appropriate snacks and meals.
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Taught children basic life skills, manners and personal hygiene.
Private Dog Sitter
Anna Rosales
San Jose , CA
09.2020 - 10.2021
- Gave animals proper attention to promote secure environment in owner's absence.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Gave medication to pets following guidelines from owners.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Implemented positive reinforcement training techniques to help pets learn proper behaviors.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Prepared food and water following instructions from pet owners.
- Washed, trimmed and brushed animals to maintain good grooming standards.
Event Shop Operator
Zobiada Rodriguez
San Jose, CA
05.2019 - 09.2019
- Maintained organized work area by cleaning and removing hazards.
- Oversaw logistics and inventory management for storeroom.
- Met production targets and tight deadlines by collaborating closely with team members.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
- Reviewed production schedules and streamlined processes.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Bar Server
Derek Lane
San Jose, NM
12.2021 - Current
- Processed orders and sent to kitchen employees for preparation.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Checked guests' identification before serving alcoholic beverages.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Education
Silver Creek High School
San Jose, CA 08.2018 - 06.2022
Biology
De Anza College
Cupertino, CA 09.2022 - Current
Skills
Creativity
undefinedAdditional Information
- AWARDS , Silver Creek High School - Business Plan Competition Award
Timeline
Biology
De Anza College
09.2022 - Current
Bar Server
Derek Lane
12.2021 - Current
Private Dog Sitter
Anna Rosales
09.2020 - 10.2021
Babysitter
Jennifer Rodriguez
06.2019 - 02.2020
Event Shop Operator
Zobiada Rodriguez
05.2019 - 09.2019
Silver Creek High School
08.2018 - 06.2022
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