Janet Alvarado
Wilmington,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Instructional Assistant Special Ed
Los Alamitos Unified School District
10.2018 - Current
- Applied specialized teaching techniques to reinforce social and communication skills.
- Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
- Provided support during classes, group lessons, and classroom activities.
Server/Lead
The Pan
11.2018 - 04.2020
- Supported needs of customers and wait staff who attended to specific needs of countless customers daily for The Pan restaurant with social relevancy and intentionality.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
Shift Leader/ Server
Curry House
09.2016 - 07.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Cashier
Fresh Food Ranch Market
06.2015 - 06.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
Long Beach City College
Long BeachLos Angeles Harbor College
Wilmington, CAHigh School Diploma -
Phineas Banning High School
Wilmington, CASkills
- Calm and Patient Demeanor
- Customer Service
- Work Ethic and Integrity
- Strong Work Ethic
- Cash Handling
- Guest Engagement
- Safe Food Handling
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Server/Lead
The Pan
11.2018 - 04.2020
Instructional Assistant Special Ed
Los Alamitos Unified School District
10.2018 - Current
Shift Leader/ Server
Curry House
09.2016 - 07.2019
Cashier
Fresh Food Ranch Market
06.2015 - 06.2016
Long Beach City College
Los Angeles Harbor College
High School Diploma -
Phineas Banning High School
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