Janet Arana-Hoyos
Falls Church
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Shift Leader
Kyo Matcha
04.2025 - Current
- Trained new staff on product knowledge and operational procedures.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Conducted regular performance evaluations to provide feedback and support employee development.
- Enhanced customer experience by resolving complaints and fostering a welcoming environment.
Coach Reader/Food Distribution
Comunidad
01.2018 - Current
- Assisted with special events or programs
- Maintained clean, neat and operational facilities to serve program needs
- Used strong interpersonal communication skills to convey information to others
- Supported staff with clerical work and other office tasks
Shift Leader
TE'AMO Boba Bar
09.2024 - 04.2026
- Led team during peak hours to ensure efficient service and customer satisfaction.
- Trained new staff on product knowledge and operational procedures.
- Implemented inventory management practices to reduce waste and improve supply chain efficiency.
- Monitored cash handling processes to maintain accuracy and prevent discrepancies.
CNA Student
Goodwin house
04.2024 - 05.2024
- Assisted CNA with resident care, including eating, bathing, changing, walking, and socializing
- Assisted in cleaning up after activities
Internship
INOVA
01.2023 - 01.2023
- Able to analyze complex problems efficiently, identify effective solutions with skill, and make informed decisions confidently
- A strong ability to effectively communicate ideas and collaborate with a team is crucial for success in any role
- Organized stationary inventory and archived documents for staff
Education
Associate of Science - Biology
Northern Virginia Community College
Annandale, VA05-2028
Advanced Diploma - undefined
Justice High School
Falls Church, VA05-2026
Patient Care Technician -
Falls Church Academy
Springfield, VA06-2025
Introduction to Nursing -
Falls Church Academy
Springfield, VA06-2024
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service management
Certification
- Certified Nurse Aide, VA license #1401231881, expires 08/31/2026
- Public Health Youth Ambassador
- Stop the Bleed Certification 5/2024
- REVIVE Opioid Training 5/2024
- AHA Heartsaver Bloodborne Pathogen Certification 5/2024
- American Heart Association Basic Life Support CPR & AED 10/2023 - 10/2025
- Health Occupation Students of America (HOSA) 8/2023 - 6/2024
- Red Crossing 4/2023
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Leader
Kyo Matcha
04.2025 - Current
Shift Leader
TE'AMO Boba Bar
09.2024 - 04.2026
CNA Student
Goodwin house
04.2024 - 05.2024
Internship
INOVA
01.2023 - 01.2023
Coach Reader/Food Distribution
Comunidad
01.2018 - Current
Advanced Diploma - undefined
Justice High School
Associate of Science - Biology
Northern Virginia Community College
Patient Care Technician -
Falls Church Academy
Introduction to Nursing -
Falls Church Academy