Summary
Work History
Education
Skills
Timeline
Work Preference
Generic
Janet Aranda

Janet Aranda

Summary

An exceptionally organized and reliable candidate adept at skillfully managing multiple priorities with a positive attitude. Willing to take on additional responsibilities to aid the team in achieving its goals. A diligent team player with strong organizational and communication skills, capable of overseeing multiple projects with careful attention to detail.

Work History

Food Service Supervisor (Part-Time)

Merrimack School District
2021.04 - Current
  • Supervise and instruct kitchen personnel in the safe, proper, and efficient use of all kitchen equipment, which includes ongoing cross-training
  • Determine the quantities of each food item to be prepared daily for elementary school students
  • Maintain the highest standard of safety and cleanliness in the kitchen following the New Hampshire Sanitation Code
  • Supervise the daily cleaning of all kitchen equipment
  • Record and complete daily inventory and production sheets
  • Verify daily deposit and POS reports
  • Ensure payroll procedures are accurate and completed on time, including approval of employee timesheets.

Assistant Manager (Part-Time - Seasonal)

Spirit Halloween
2016.09 - 2019.11
  • Greeted guests and helped with retail needs
  • Processed transactions for guests and made recommendations based on conversation
  • Assisted manager with schedules, processing daily paperwork, and building/closing stores
  • Balancing of all registers and coaching sales associates with company policies and goals.

Receptionist (Part-Time)

Mailhot Industries
2011.02 - 2011.11
  • Answered incoming phone calls directing them to the appropriate extension
  • Prepared invoices and packing slips for inventory shipped to customers
  • Accounts Payable processing including inputting vendor invoices, printing checks, and filing appropriate documentation
  • Created Excel documents for various reports including reconciliation reports and data entry.

Operations Specialist (Full-Time)

Triangle Credit Union
2008.03 - 2010.12
  • Monitoring Currency Transaction Reports ensuring accuracy and completeness
  • Monitor Verafin software for Money Laundering, Debit Card Fraud, New Account Fraud, Inactive Account Fraud, and OFAC Alerts
  • Create Suspicious Activity Reports based on feedback from branches and Verafin Alerts
  • Review share drafts and making a decision to pay or return based on funds and overdraft availability in Members' accounts
  • Prepare and post vouchers for several accounts and ensuring all accounts balance correctly
  • Maintain reports for several general ledger accounts on a monthly basis
  • Given the responsibility to be backup to several aspects of Accounting/Operations including the processing close of business for all branches ensuring balancing and proper processing of branch batches, ACH processing, Federal Returns, Exception Payroll, Courtesy Pay processing, and Accounts Payable
  • Audit of all business memberships opened at all branches
  • Audit of all IRA forms filled out at branches
  • Answering Team Member and Outside Vendor inquiries accordingly using Service Strategies
  • Ensure a dedication to confidentiality when creating and processing Suspicious Activity Reports.

Senior Customer Service Representative (Part-Time)

Sovereign Bank
2006.08 - 2007.04
  • Served as first contact for customers in person and by telephone; determined nature of transaction and contact
  • Directed to correct individual as well as provided information, answered inquiries, took messages and returned calls if necessary
  • Assisted in reports for Manager to help prepare proper formats for letters, memos, and other documents.

Customer Service Manager (Full-Time)

Sovereign Bank
2000.01 - 2006.08
  • Completed all Annual Reviews for Team Members reporting to me in accordance to bank procedures
  • Supported all Team Members including manager while reviewing each situation individually
  • Delegated tasks required in daily, weekly, monthly, quarterly, and annual checklists while maintaining compliance
  • Supervised teller line while managing cash flow, balancing, and cash limits
  • Ensured branch/Team Members are within guidelines for both Federal Regulations and Sovereign Bank policies and procedures
  • Took necessary actions for violations as well as following up with Team Members in timely manner to determine their understanding of bank requirements
  • Processed customer transactions while reviewing and listening to their needs
  • Recommended options to fulfill needs while answering inquires to products and services needed
  • Referred customers to the proper Team Member to ensure all needs are met
  • Coached Team on referrals and sales to help the branch increase customer service and knowledge
  • Served as first contact for customers in person and by telephone; determined nature of transaction and contact
  • Directed to correct individual as well as provided information, answered inquiries, took messages and returned calls if necessary
  • Provided direct support for all Team Members and guided them in the right direction
  • Implemented operations, policies and procedures to ensure branch was within all regulations according to the government
  • Trained and mentored new employees and replacement personnel
  • Reviewed and approved all employee timecards for accuracy
  • Purchased office supplies and coordinated branch maintenance.

Education

Bachelor of Science - Accounting With Concentration On Forensic Accounting

Southern New Hampshire University
Manchester, NH
11.2023

Undergraduate Studies - Accounting/Communication

Keene State College
Keene, NH
01.1999

Diploma -

Mascenic Regional High School
New Ipswich, NH
01.1997

Skills

    Financial Monitoring

    Microsoft Word, Excel, and Outlook

    Adobe Acrobat

    FiServ XP2 Platform

    Verafin

    Self-Motivated

    Attention to detail

    Reporting

    Regulation Enforcement

    Anti-Money Laundering monitoring

    Bank Secrecy Act monitoring

    Currency Transaction Reporting

    Audit reporting

    Cross-Functional Communication

Timeline

Food Service Supervisor (Part-Time)

Merrimack School District
2021.04 - Current

Assistant Manager (Part-Time - Seasonal)

Spirit Halloween
2016.09 - 2019.11

Receptionist (Part-Time)

Mailhot Industries
2011.02 - 2011.11

Operations Specialist (Full-Time)

Triangle Credit Union
2008.03 - 2010.12

Senior Customer Service Representative (Part-Time)

Sovereign Bank
2006.08 - 2007.04

Customer Service Manager (Full-Time)

Sovereign Bank
2000.01 - 2006.08

Bachelor of Science - Accounting With Concentration On Forensic Accounting

Southern New Hampshire University

Undergraduate Studies - Accounting/Communication

Keene State College

Diploma -

Mascenic Regional High School

Work Preference

Work Type

Full Time

Work Location

HybridOn-SiteRemote

Important To Me

Work-life balanceHealthcare benefitsCompany Culture

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Janet Aranda