Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
References
Timeline
Generic

Janet Baldwin

Palm Coast,FL

Summary

Store Manager at Walmart Inc. with a record of achieving a 29% revenue increase through effective sales strategies. Skilled in digital transformation and leadership, fostering a customer-first culture that resulted in a 4.3/5 satisfaction rating and a 60% reduction in employee turnover. Experienced in retail operations, team leadership, and profitability strategies, with a focus on operational excellence and talent retention. Proficient in recruiting, training, and managing store associates and assistant managers to meet performance goals.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Store Manager

Walmart Inc.
Palm Coast, FL
01.2002 - Current
  • Lead all store operations for a high-volume location with 430+ employees, maintaining top-tier performance in service delivery and operational outcomes.
  • Increased annual revenue by 29% through the design and execution of strategic sales and customer engagement initiatives.
  • Developed and implemented comprehensive training programs that achieved a 60% reduction in employee turnover and improved team morale.
  • Fostered a customer-first culture, consistently earning a 4.3/5 satisfaction rating and cultivating repeat business.
  • Directed digital transformation projects to enhance inventory accuracy, reduce shrink, and streamline logistics and supply chain processes.
  • Advised senior leadership on HR policy, labor compliance, and organizational development, ensuring full adherence to corporate and legal standards.
  • Navigated store transitions and economic fluctuations while sustaining operational continuity and employee engagement.

Education

Bachelor of Business Administration -

Bellevue University
Bellevue, NE

Skills

  • Leadership and team development
  • Customer satisfaction
  • Digital transformation
  • HR compliance and policy enforcement
  • Inventory management
  • Operational efficiency
  • Strategic planning
  • Talent retention
  • Conflict resolution
  • Data-driven decision-making

Certification

  • Walmart Leadership Academy Graduate
  • OSHA Compliance Certified
  • ServSafe Food Handler Certified
  • HR Management & Employment Law – United Latino Students Association (ULSA)
  • Marketing & Merchandising – ULSA
  • Operations & Performance Management – Bellevue University
  • Communications & Team Building – ULSA
  • Business Intelligence & Financial Analysis – ULSA

Accomplishments

  • Walmart Leadership Excellence Award – Honored for outstanding store performance and team leadership
  • Revenue Growth Champion – Delivered 29% revenue growth through innovation and departmental revitalization
  • Employee Retention Leader – Reduced turnover by 60% with focused training and people-first leadership
  • Operational Efficiency Expert – Boosted productivity and reduced waste through strategic process improvements

References

Available upon request

References

References available upon request.

Timeline

Store Manager

Walmart Inc.
01.2002 - Current

Bachelor of Business Administration -

Bellevue University

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