Janet Bartels
Terrebonne,OR
Summary
Ambitious, career-focused job seeker, anxious to obtain an entry-level Medical Coder position to help launch career while achieving company goals. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.
Overview
11
11
years of professional experience
Work History
Administrative Clerk
Crook County Health Department
Prineville, OR
09.2022 - Current
- Answered telephones, directed calls and took messages.
- Performed patient check-ins and ensured up-to-date demographic data with thorough insurance verification
- Managed efficient collection of co-pays and payments for services rendered.
- Delivered excellent patient greetings and screenings
- Experienced in effectively navigating the Epic/Ochin EMR platform
Licensed Mortgage Loan Officer
Mortgage Express
Portland, OR
02.2022 - 03.2023
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
- Ensured compliance with all federal, state and local regulations related to mortgage lending.
- Reviewed appraisals to ensure accuracy and completeness prior to submission to underwriting department.
- Evaluated existing customer accounts for refinancing opportunities or additional services offered by the company.
- Developed relationships with real estate agents, builders and other referral sources in order to generate business leads.
- Interacted with title companies, attorneys, surveyors and other third parties involved in the loan process.
Licensed Loan Officer Assistant
Evergreen Home Loans - Vancouver Branch
Vancouver, WA
01.2021 - 02.2022
- Assisted loan officers with preparing and submitting loan applications to processing teams.
- Conducted follow-up calls to customers for additional information required for loan documents.
- Provided customer service support by responding to inquiries related to loan products and services.
- Maintained accurate records of all loans processed in the system.
- Reviewed loan files to ensure completeness prior to submission to underwriting staff.
- Coordinated with other departments within the organization on projects related to loan documentation preparation.
- Evaluated potential borrowers' financial history and creditworthiness prior to granting a loan.
- Created weekly reports summarizing progress made on loans in process.
- Advised customers about payment options available based on their individual needs.
- Resolved any conflicts that arose between clients or lenders while handling their accounts.
- Performed administrative tasks such as creating status reports on loans in progress, photocopying loan documents, printing daily mortgage rate sheets and answering phones.
- Liaised between borrowers and realtors, title companies and loan company management.
Patient Admitting Representative
St. Charles Medical Center Emergency Department
Bend, OR
04.2020 - 01.2021
- Verified patient information and insurance coverage to ensure accuracy.
- Greeted patients and families upon arrival, answered questions, and provided assistance as needed.
- Provided support to nursing staff in processing admissions paperwork.
- Explained hospital policies and procedures to patients.
- Performed data entry into electronic health record systems.
- Maintained confidentiality of patient records in accordance with HIPAA regulations.
- Answered telephone inquiries from potential patients seeking information about services offered by the facility.
- Updated patient demographics information in the EHR system prior to each visit.
- Collected co-pays at time of service according to established policy.
- Maintained a clean work area including filing cabinets, desks, computer terminals.
- Updated patient demographic information in Epic to prevent treatment and recordkeeping errors.
Caregiver, Special Needs
Bruce Jensen Nurseries
Imnaha, OR
06.2013 - 03.2020
- Provided assistance to special needs individuals with daily activities such as feeding, bathing and dressing.
- Assisted in the development of life skills such as communication and mobility.
- Supported clients in community integration activities such as recreational outings, shopping trips and social gatherings.
- Administered medication when needed according to doctor's instructions.
- Transported clients to appointments or other destinations using a wheelchair accessible vehicle.
- Developed positive relationships with families of special needs individuals.
- Participated in team meetings to discuss client progress and share information about new treatment strategies.
- Provided companionship by engaging in conversation, playing board games or reading stories together.
- Performed light housekeeping duties related to client care such as laundry, changing bed linens or preparing meals.
- Monitored health and well-being of clients and reported significant health changes.
- Helped clients get in and out of beds and wheelchairs.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Education
Certificate of Completion - Medical Coding & Billing
US Career Institute
Denver, CO06-2024
Certificate of Completion - Certified Nurses Assistant
Chemeketa Community College
Salem, OR08-2012
High School Diploma -
Lebanon Union High School
Lebanon, OR06-1984
Some College (No Degree) - Legal Secretary
Linn-Benton Community College
Albany, ORSkills
- Attention to Detail
- Multitasking
- Microsoft Office
- Task Prioritization
- Problem-solving abilities
- Effective Communication
- Proficient with Epic/Ochin EMR
- Excellent Customer Service
- Scheduling and calendar management
- Maintaining confidentiality
- Document Management
- Verbal and written communication
- Scheduling appointments
- Document Editing
- Flexible and Adaptable
- Reliability
Timeline
Administrative Clerk
Crook County Health Department
09.2022 - Current
Licensed Mortgage Loan Officer
Mortgage Express
02.2022 - 03.2023
Licensed Loan Officer Assistant
Evergreen Home Loans - Vancouver Branch
01.2021 - 02.2022
Patient Admitting Representative
St. Charles Medical Center Emergency Department
04.2020 - 01.2021
Caregiver, Special Needs
Bruce Jensen Nurseries
06.2013 - 03.2020
Certificate of Completion - Medical Coding & Billing
US Career Institute
Certificate of Completion - Certified Nurses Assistant
Chemeketa Community College
High School Diploma -
Lebanon Union High School
Some College (No Degree) - Legal Secretary
Linn-Benton Community College
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