Janet Bartol
Appleton,Wisconsin
Summary
Knowledgeable and dedicated customer service professional with extensive experience in working with customers in a positive manner. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
Work History
Caregiver, Special Needs
I Life Services
05.2017 - Current
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
- Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
- Offered support to assist with supervising special needs individuals in home.
Pool Attendant
Country Inn & Suites By Radisson
09.2021 - 12.2023
- Moved umbrellas and lounge chairs at request of guests.
- Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
- Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
- Assisted in setting up and breaking down equipment for special events held at the pool area.
- Enhanced pool safety by enforcing pool rules and regulations diligently.
- Effectively addressed any conflicts or disputes among patrons by employing strong conflict resolution skills.
Surveyor
Census Bureau
08.2020 - 11.2020
- Utilized technology tools efficiently for data entry and record-keeping purposes, ensuring error-free submissions to the Census Bureau database.
- Assisted colleagues facing challenges in their own case loads by offering support at problem-solving strategies based on past experiences.
- Ensured timely completion of assignments by effectively managing time and prioritizing tasks based on deadlines and workload.
- Navigated challenging situations, such as language barriers or unfriendly respondents, using patience and professionalism in order to obtain accurate information.
- Educated the public about the importance of census participation, answering questions and dispelling myths to encourage increased response rates.
- Collaborated with other Census Agents for efficient coverage of assigned areas, sharing knowledge and best practices to optimize results.
Product Demonstrator
Carlson Specialty Temps
09.2015 - 11.2016
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Increased product awareness by conducting engaging and informative demonstrations to potential customers.
- Utilized strong communication skills to convey complex product information clearly and concisely to a diverse range of customers.
- Maintained detailed records of demonstration results to inform future improvements in presentation content or techniques.
- Established positive relationships with retail partners by providing them with useful resources such as sample products or promotional materials for their stores' shelves.
Education
High School Diploma -
Fox Valley Luthren Highschool
Appleton, WI06.1980
Skills
- Patience and understanding
- Customer Service
- Problem-solving abilities
- Active Listening
- Customer Relations
- Call center experience
- Guest service
- Adaptability in Situations
- Patience and Empathy
- Initiative and Self-Motivation
- Information Gathering
- Prioritizing Situations
Paker fan
Love watching the Green Bay Packers, Life long fan born and raised in Wisconsin!
Timeline
Pool Attendant
Country Inn & Suites By Radisson
09.2021 - 12.2023
Surveyor
Census Bureau
08.2020 - 11.2020
Caregiver, Special Needs
I Life Services
05.2017 - Current
Product Demonstrator
Carlson Specialty Temps
09.2015 - 11.2016
High School Diploma -
Fox Valley Luthren Highschool