Janet Botello
Houston
Summary
Dependable and motivated professional with experience in shipping, receiving, documentation management, and customer service. Skilled in prioritizing tasks, managing logistics, and collaborating with teams to ensure smooth operations. Seeking to leverage hands-on experience, attention to detail, and strong communication skills to contribute to Port Houston’s mission and goals.
Overview
5
5
years of professional experience
Work History
Forklift Operator / Material Handler
Core Supply
04.2024 - 12.2024
- Coordinated movement and storage of rebar, pallets, and other materials for efficient shipment processing.
- Communicated regularly with Shipping & Receiving departments to fulfill delivery schedules on time.
- Maintained accurate Excel records for completed orders and material tracking, ensuring proper documentation.
- Utilized PPE and followed safety guidelines, participating in routine safety meetings to uphold compliance.
- Assisted with routing items to correct departments, demonstrating attention to detail and internal customer support.
Distribution Driver
Amazon Delivery
10.2021 - 03.2024
- Successfully delivered packages by interpreting GPS maps, special instructions, and customer delivery notes.
- Provided prompt and friendly customer service, addressing inquiries and resolving minor delivery issues.
- Communicated with dispatch to troubleshoot route adjustments, ensuring on-time daily deliveries.
- Accurately documented returns, daily reports, and vehicle loadout for streamlined logistics.
Assistant Manager
Timewise Industry
03.2020 - 09.2021
- Oversaw daily operations, cash handling, and debit transactions, maintaining accurate financial records.
- Managed inventory replenishment, monitored product levels, and placed orders to ensure product availability.
- Delegated tasks to a team of 4–5 employees, provided training, and maintained store cleanliness and safety.
- Conducted daily and weekly audits, emailed reports to upper management, and monitored overall store performance.
Education
Associate of Arts - Sociology
San Jacinto College
Houston, TX2026
Skills
- Bilingual (English/Spanish)
- Customer Service
- Documentation & Recordkeeping
- Time Management & Organization
- Collaboration & Communication
- Equipment Operation
- Mail & Package Handling
- Stock allocation
- Inventory staging
- Warehouse picking
- Compliance
- Staff management
Timeline
Forklift Operator / Material Handler
Core Supply
04.2024 - 12.2024
Distribution Driver
Amazon Delivery
10.2021 - 03.2024
Assistant Manager
Timewise Industry
03.2020 - 09.2021
Associate of Arts - Sociology
San Jacinto College
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