Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janet Brewer

St. Charles,MO

Summary

Skilled Veterinary Assistant with a proven track record at Veterinary Orthopedic Surgery Center, excelling in client communication and animal safety. Demonstrated ability to enhance patient care through effective treatment administration and compassionate support. Achieved increased client satisfaction and streamlined diagnostic processes, showcasing expertise in cleaning and sanitizing alongside strong teamwork capabilities.

Overview

20
20
years of professional experience

Work History

Veterinary Assistant

Veterinary Orthopedic Surgery Center
08.2024 - Current
  • Positioned animals for diagnostic imaging such as x-rays, bloodwork, catheters

Assisted in the administration of medications and treatments as prescribed by the veterinarian.

  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Client communications, checking clients in/discharging patients. Answering questions client may have.
  • Provided compassionate care for animals during treatment and recovery from surgery.
  • Document all medications and care given to patient
  • Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
  • Prepared animals for surgery, including pre-operative care and post-operative monitoring.
  • Restrained animals for examination and treatment.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.

Veterinary Assistant/Veterinary Receptionist

Animal Emergency Clinic
07.2020 - Current
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Restraining animals including fearful and aggresssive patients
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
  • Administered medications to animals in treatment and documented changes in condition.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.
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  • Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering patients.
  • Supported veterinary team in diagnostic imaging procedures such as radiographs and ultrasounds for accurate diagnoses.
  • Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
  • Assisted in emergency situations effectively providing first aid or life-saving measures under veterinarian supervision.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Assisted with euthanasia procedures in humanely and compassionately to minimize suffering.
  • Collected patient biopsies and blood samples for laboratory analysis.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Expedited laboratory processing times by collecting samples efficiently for blood work or other testing purposes.
  • Assisted senior staff with blood analyses and physical assessments.
  • Reduced stress for animals undergoing treatment, employing gentle handling techniques and creating calm environment.
  • Supported veterinary diagnostics, preparing samples for laboratory testing to aid in swift treatment planning.
  • Increased effectiveness of pet owner communications, providing clear instructions for at-home care and medication administration.
  • Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Followed safety protocols for handling animals.
  • Prepared animals for surgical procedures.
  • Maintained clean and safe animal living areas.
  • Cleaned, sterilized and maintained kennels, operating rooms, and surgical equipment.
  • Monitored vital signs and provided nursing care for animals.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Kept detailed records of animal treatments and medications.
  • Collected and processed samples for laboratory testing.
  • Observed animals for signs of distress or illness.
  • Assisted veterinarians with euthanasia of animals.
  • Prepared and administered diets and feedings according to instructions.
  • Educated clients on post-surgical care and nutrition.
  • Performed testing and completed blood counts.
  • Monitored laboratory animal behavior and health.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.
  • Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
  • Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
  • Triaged incoming patients to determine treatment needs and urgency of care.
  • Entered data from pet records and office visits into computer system.
  • Contributed to positive work environment through excellent teamwork and collaboration with staff members.
  • Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.

Dog Trainer/Dog Groomer

Nestle Purina Farms Visitor Center
03.2005 - 11.2018
  • Trained dogs and cats to perform shows for public.
  • Cleaned cat inclosure and living quarters for animals
  • Fed/watered animals daily
  • Traveled many schools to teach the importance of animal care, approachment, vaccinations and interactions with strange pets
  • Answered questions to public about animal care and training needs
  • Performed in agility, frisbee and dock diving

Education

High School Diploma -

John F Kennedy High School
Manchester, MO
05-1985

Skills

  • Client communication
  • Cleaning and sanitizing
  • Patient restraint
  • Animal safety

Timeline

Veterinary Assistant

Veterinary Orthopedic Surgery Center
08.2024 - Current

Veterinary Assistant/Veterinary Receptionist

Animal Emergency Clinic
07.2020 - Current

Dog Trainer/Dog Groomer

Nestle Purina Farms Visitor Center
03.2005 - 11.2018

High School Diploma -

John F Kennedy High School
Janet Brewer